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Position Statement:

The Manager will be responsible for defining, creating, and delivering exceptional data driven, customer centric solutions that drive competitive commercial advantage for our hotels and ownership groups within a specific region.

Crucial to this role is executing the Marketing and eCommerce strategy in support of the defined region. Responsibilities will include:

• Delivering the strategy and approach for defined destination(s), customer segments and customer origin
• End to end delivery of marketing campaigns for defined region based on market requirements
• Driving Marketing and eCommerce activity to meet revenue and share targets
• Supporting in-market relationships to improve effectiveness of Marketing activities
• Measuring and reporting on regional performance and communicating with hotel-level and above property contacts
• Effective collaboration and partnership with hotel-level destination contacts as well as central teams

Position Summary:

Support the delivery of a tailored annual Marketing plans, including offline and digital destination-specific campaigns throughout the year, leveraging Enterprise campaigns wherever possible and maintaining strong stakeholder relationships to be able to adapt to business needs as they arise.

What are we looking for?

• Effective collaboration skills with previous experience of identifying and bringing on board local partners across multiple markets
• Ability to work well within a team whilst being able to work independently, self-starter
• Excellent Project management and time management skills - ability to handle multiple deliverables at the same time to tight deadlines and work well under pressure
• Creative and able to come up with innovative solutions to problems
• Ability to present findings (story-telling) to internal and/or external customers and provide strategic recommendations
• Experience reviewing complex financial and performance data, manipulating data, developing insights and providing campaign performance updates - analytical skills, attention to detail and preferably experienced in using Adobe
• Sound decision-making ability
• Proven campaign delivery experience including integrated marketing strategy, digital marketing experience and eCommerce experience

Required Qualifications:

• Proficient in Microsoft office tools - Outlook, Teams, Excel, PowerPoint
• Proficient in reporting tools such as Google Analytics / Adobe Analytics or similar

Preferred Qualifications:

• Languages: German, Italian, French or Spanish
• BA/BS/Bachelor's Degree or experience in lieu of
• Hospitality experience

About Hilton

Hilton is one of the largest and fastest growing hospitality companies in the world, with more than 5,980 properties with more than 950,000 rooms in 117 countries and territories. In the 100 years since our founding, we have defined the hospitality industry and established a portfolio of 18 world-class brands, with the emergence of the Tempo brand and including our flagship Hilton Hotels & Resorts brand, which is the most recognized hotel brand in the world. We have more than 100 million members in our award-winning customer loyalty program, Hilton Honors.

What benefits will I receive?
Your benefits will include a competitive starting salary and holiday entitlement. As an employee you will become a member of the Go Hilton Team Member Travel Program, which provides reduced hotel room rates for you, your family & friends! We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organisation like Hilton. What will it be like working for Hilton?The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World's Best Workplaces.
We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton travel discount program. Hilton prioritizes understanding and integrating our Team Members' unique perspectives and voices-along with those of our Guests, Owners, Suppliers, and Partners-to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it's like to be on Team Hilton!
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