management consultant Hounslow, England
Job description
OUR BUSINESS
At IAG Cargo we are in the business of moving things. From antibiotics to rhinoceros, gold bullion to avocados and everything in between. Whatever people need, wherever they are. In an era of digital screens and closed borders, we open the skies and fly the world to bring people the things they really need.
As the logistics and cargo brand of the International Airlines Group, you will work across the globally recognised brands of Aer Lingus, British Airways, Iberia, Level and Vueling as we build and shape a new logistics company. We believe in a world that is always moving, with values that underpin our business. By always delivering, always improving, always listening and always working with integrity, we are creating an inclusive business that works for its customers and its colleagues around the globe.
THE ROLE
The Performance Manager will be responsible for ensuring that the systems and processes in the area are effective and fit for purpose. Key priorities for this position will be to develop performance analytics metrics and to lead performance-oriented analysis that identifies root causes of performance issues, with focus on operational performance. They will be responsible for driving through department’s performance by monitoring and developing measures and will take accountability for forward planning in the operation. They will support briefings on shift to deliver the operational plan to drive robust and consistent performance. Serving as a champion of all systems and processes, as well as supporting continuous improvement initiatives across the department.
PERSON SPECIFICATION
Skills
- Ability to translate strategy into operational delivery.
- Resilience and an emphasis on solution seeking with the ability to influence, challenge, build and maintain effective relationships with key stakeholders.
- Ability to challenge Status Quo and initiate performance improvement projects.
- Methodical approach with excellent planning and organisation skills in order to achieve the various responsibilities and work concurrently on multiple tasks.
- Management experience at an operational level and proven ability to deliver change.
- Ability to recognise opportunities and manage change including problem solving/decision making skills.
- Ability to prioritise tasks in fast moving operational environment.
Essential Experience
- Proven supervisory/management skills within a fast-moving operational environment.
- People and stakeholder management experience.
- Ability to interface professionally with internal and external stakeholders.
- Experienced in Microsoft office tools particularly Excel and PowerPoint.
- Fluency in warehouse management systems and EDI systems.
- Proven ability to work effectively under sustained pressure to meet deadlines.
- Operational understanding of requirements of process areas.
- Ability to make constructive assessments based on facts, analysis and relevant experience, balanced with insightful investigative approach.
Desirable Experience
- Have knowledge and experience of corporate processes that support the operation and people management
Applicant must also hold or be able to hold an airside pass.
As part of our workforce you will receive a competitive salary as well as access to a variety of our excellent benefits including Bonus, 26 days holiday, DC pension scheme, flight benefits, discounts with many high street retailers, good development prospects and the opportunity to be included in the annual incentive scheme.
We are one of the world's largest cargo carriers, come and be part of it.
Job Types: Full-time, Permanent
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Flexitime
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Private medical insurance
- Store discount
Schedule:
- Flexitime
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Yearly bonus
Work Location: Hybrid remote in Hounslow, TW6 3AQ
