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JOB SUMMARY

As a Shift Engineer in Engineering, you will be responsible for creating exceptional experiences for our guests. Your tasks as a Shift Engineer will include but not be limited to:

• Respond to all job requests within a reasonable time as laid out within SOP’s
• Form part of the fire life safety team
• Assist and ensure all statutory regulations are met at all times
• Maintain complete knowledge of the building and its services to include, but not limited to
• Keep abreast of any changes or alterations to the building and its services
• Have a good understanding of all plant, to include but not limited to AHU’s, FCU’s, pumps, motors boilers, chillers and all associated plant.
• Have a full understanding of outlets and the services they provide
• Maintain the building and its services to the highest of standards
• Ensure stock control and ensure all items are replenished once used and without completely depleting stock levels.
• Ensure all areas within the hotel and engineering demise are kept clean and tidy at all time. This is to include but not limited to all plantrooms and workshops.
• Have a good understanding of the (BMS) system and its operation

SKILLS:

1) Have good working knowledge and understanding of mechanical and electrical systems throughout all hotel FOH & BOH areas

2) Able to work as part of a team and also on own using your own initiative.

3) Ability to focus attention on guest needs, remaining calm and courteous at all times.

4) Ability to exercise good judgment with difficult guests.

5) Ability to think clearly, quickly, maintain concentration and make concise decisions in under pressure situations.

6) Ability to prioritize, organize and follow up.

7) Ability to focus attention on details.

8) Ability to ensure security and confidentially of Customers and company information

9) Ability to work without direct supervision.

BENEFITS OF WORKING AS A SHIFT ENGINEER AT PAN PACIFIC LONDON

As a company, we pride ourselves on our close-knit relationships, development and wellbeing. We offer you:

• Access to Mental Health First Aiders
• Celebrate your Birthday with an extra day off
• Cycle to Work Scheme
• Employee Assistance Programme
• 2 Hotel-Wide Social Events a year as well as additional social gatherings
• Flexible Work Policy
• Meeting Free Fridays
• Reward and Recognition – Star of the Month and Star of the Year
• Guest Experience Programme
• Discount on our Food and Beverage Outlets
• Culture Club – Focuses on Diversity and Inclusion
• Friends and Family rates in our Hotel and the Pan Pacific Hotel Group properties
• Complimentary meals prepared for you by our chefs
• 2 Study Days per year (fully paid and in addition to your annual leave)
• 2 Volunteer Days per year (fully paid and in addition to your annual leave)
• Progression – our goal is to always to coach and keep our employees helping you to develop and grow within the Hotel

ABOUT PAN PACIFIC LONDON

Welcoming the epitome of modern luxury, an urban retreat located in One Bishopsgate Plaza in the City of London, just moments away from Liverpool Street Station. Pan Pacific London combines sincere Singaporean hospitality with contemporary London design.

Come and join our haven in the heart of the City, a Forbes Travel Guide Five-Star Property and most recently voted AA Hotel of the Year 2022. Our team can’t wait to welcome you.

Please note that all applicants for Shift Engineer must be eligible to live and work in the UK, without restrictions. Documented evidence of eligibility for Shift Engineer will be required from all candidates.