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Type of Vacancy: Permanent - Full-Time
Location: Remote
Hours: Evening Shift, 4pm-Midnight

About Eversheds Sutherland

Eversheds Sutherland represents the combination of two firms with a shared culture, values and commitment to client service excellence. We are each known for our commercial awareness and industry knowledge and for providing innovative and tailored solutions for every client.

As a full service law practice, we act for the public and private sector across the UK, Europe, Middle East, Africa, Asia and the US providing legal advice to clients across the Company Commercial, Employment, Labour & Pensions, Litigation and Dispute Management, and Real Estate practices.

With 74 offices across 35 countries worldwide, we have become one of the largest law practices in the world and a great place to work and develop your career.

The Team

The In-house Team are a dedicated team of Document Production Specialists and an integral part of the Eversheds Sutherland community, delivering document processing services to Eversheds Sutherland offices worldwide. The professional background within the team is quite diverse with a large and complementary array of skills and abilities existing under the Eversheds Sutherland In-house roof. The In-house Team’s aim is “to deliver the highest standards in service and quality to all practice groups and key clients”.

The responsibilities of the In-house Team can be dissected into a range of specialist areas such as; word processing from audio dictation; copy typing; amending document from instruction; formatting and styling documents to comply with house style and brand; designing and amending pitch and presentation documents in MS office using imagery and design tools; and proofreading of legal documents to name a few. The In-house Team process upwards of 150 tasks per day, with a variety of work types and time constraints from one task to the next.

The In-house team operate on a largely remote working basis meaning a suitable homeworking space is essential to this role. Attendance to either our Leeds, Newcastle, Manchester or Birmingham offices are available at any time and monthly team days, support meetings and face to face training are held on site. We are looking for an enthusiastic individual to join our evening operation and add further support to our well established team.

The Role

Principally managing the coordination and prioritization of all incoming tasks for our evening operation using set processes and systems, including BigHand Hub

• Continuously reviewing and managing the teams capacity against incoming volumes of work
• Estimating timeframes for completion of tasks and reviewing/planning those estimates against deadlines
• Negotiating deadlines on tasks when capacity is limited and managing client expectations effectively
• Monitoring the team’s query mailbox and responding to any adhoc requests from clients for support
• Supporting the team with transcription of legal documents from digitally-dictated material (BigHand/Speech Recognition/Windows Media Player);
• Supporting the team with creating and amending legal documents, pitches and presentations using MS Office suite;
• Supporting the team with reformatting of lengthy and complex documents, performing comparisons and conversions to different formats;
• Managing tight deadlines in a high volume production environment.
• Communicating with our clients to ensure the product meets the clients expectations and timeframe.
• Liaising with colleagues and your line manager to ensure work is produced to the highest possible standard.
• Following set working processes and conforming to the businesses high standards of professionalism.

Diversity and Inclusion

At Eversheds Sutherland, we recognise that having diverse talent across our business brings many benefits, and we are committed to accessing a wide range of views and thinking in all that we do. A culture of inclusion, where each person feels able to be their true self at work and reach their full potential is key. We recognise that bringing together the perspectives of individuals of all backgrounds, life experiences, preferences and beliefs is critical if we are to serve our global client base, people and communities as a leading global legal practice.

Should you require any reasonable adjustments to enable participation in the recruitment process, please contact us so that we can discuss how best to assist.

We are open to considering flexible working options for our vacancies. Whilst we are not able to offer flexible working across all of our roles, many of our people work flexibly in some way, and we would encourage you to talk to us about this during the hiring process if you would like to explore further.

We are a LGBT+ inclusive employer and are Stonewall Corporate Champions.