Job description
Dakota Hotel based in Glasgow city centre are seeking a morning person and outgoing personality for the role of Restaurant Waitress/Waiter to work our Breakfast service. Working part-time.
Located on West Regent St, we are easily accessible by bus and train, being less than a 15min walk from Buchannan St Bus Station, Queen St and Central Station.
We are an 83-bedroom luxury hotel boasting a destination cocktail bar, Jack’s Bar, cigar terrace, champagne room, and brasserie-style Grill.
CONTRACT AND PAY RATE
The pay rate is national minimum wage, paid hourly and on a weekly basis plus cash and card tips.
The role carries a permanent contract of a minimum of 12 hours per week and typical shifts will be 06:00-12:00, any 2 days out of 7 including working weekends.
BENEFITS
Our brand has been voted within the top 15 hospitality employers of the year for the past three years, and our HR Team won ‘People Team of the Year’ 2022, so we must be doing something right! In addition to being part of a culture infused with positivity and opportunity for ongoing development, tangible benefits you could enjoy when you join our team include:
–40 per cent off stays at any Dakota
–25 per cent off drinks and dining at any Dakota
–Access to our Employee Assistance Program which includes
- free private mental health support and counselling sessions
- video GP consultations and private prescription services
- online fitness resources
- access to the Smart Spending App to enjoy shopping discounts
–Access to the My Mind Pal app
–Support from our inhouse Mental Health Champions
–Additional holiday day on the first anniversary of your employment.
–Family-friendly flexible working options
–Meals on duty and uniforming
- A bonus to recommend a friend to join our team
– A bonus every time you are mentioned on Trip Advisor
–Accredited, certified compliance training given on employment such as in Food Hygiene, Alcohol Responsibility, Data Protection, and Health & Safety
–Access to a suite of external, certified resources via our Learning Management System
–Supportive continuous professional development culture with an annual appraisal and objectives, or a Personal Development Plan
–Opportunities to undertake both internal and external training courses, including potential for in-house Apprenticeships
Full terms on our benefits can be found in our Handbook.
ABOUT DAKOTA HOTELS
Dakota is a growing UK-based lifestyle brand with five locations, known for our stylish hotels, bustling brasserie Grills and upscale cocktail Bars. Dakota’s story started with two boutique hotels on the outskirts of Edinburgh, in South Queensferry, and Glasgow, in Eurocentral. We have now expanded into prime city centre locations in Glasgow, Leeds, and Manchester.
Dakota is synonymous for delivering attentive and genuine guest service. We attract hard-working individuals who are passionate about working to the highest standards.
PRIMARY ROLE RESPONSIBILITIES
Greet all guests as they come into the restaurant, offering and serving tea, coffee and toast before taking their breakfast order.
- Carry out the role of a section waiter/waitress, providing table service, taking guest orders and running large trays of delicious food to guest tables.
- Provide the highest levels of guest service, offering personalised dish and beverage recommendations, and delivering a memorable dining experience.
- Work closely with the Bar and Kitchen team to ensure the effective flow of communication.
- Maintain a comprehensive level of knowledge of our current breakfast menu to be able to offer guests recommendations, including understanding the allergens presence in dishes
APPLICANT REQUIREMENTS
The successful applicant will have/be:
- At least 1 year working experience, ideally in a hospitality environment.
- Having previous waiting or coffee shop experience is strongly preferred.
- A sociable person who enjoys early morning starts.
- Ability to make coffees such as lattes and cappuccinos is favourable.
- Be an outgoing personality with effective communication skills.
- Ability to work at pace and be physically active for the duration of your shift.
- An enthusiastic individual who will promote our culture of positivity.
- Be task oriented with a great pride for the work they do and attention to detail.
- Flexible with shift patterns and available around the needs of our business.
- Successful candidates must demonstrate having researched our brand and a genuine desire to be part of our team.
APPLY
To apply, please send us your up to date CV. For more information on our luxury hotel, please visit our:
–Website
–Instagram: @dakotahotelsuk or @dakotahotel_gla
–Trip Advisor: Dakota Glasgow
–Facebook page: Dakota Glasgow