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Salary: From £34621-£43276

Who are Diligenta?

Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development.

The Opportunity

We are looking for a knowledgeable Life Insurance Consultant to join our Technical Services department. In this role, you will be utilising your understanding of life insurance to provide support and guidance to our clients. You will also have the opportunity to engage with various departments across Diligenta to solve any enquires as well as providing technical expertise in projects.

You'll be:

• Providing technically correct advice, guidance and answers to complex queries and complaints
• Determining the impact of legislative and regulatory changes on business processes and documentation
• Providing technical input to marketing and training material, carrying out technical training as required
• Participating in and provide technical expertise on projects and change programmes
• Maintaining and building effective relationships with internal colleagues, external colleagues and customers

You should apply if you:

• Have relevant qualifications in Life insurance / investments
• Strong understanding of HMRC regulations
• Possess a good working knowledge of the financial services market, the technical issues it faces and industry best practice
• Are an effective communicator and the ability to negotiate and influence across the business
• Have the ability to understand, absorb and apply change
• Have the ability and willingness to pass on skills and knowledge, through the use of well-developed and effective coaching and mentoring skills

The Perks

• 25 days holidays + 8 bank holidays
• Discretionary annual bonus
• Company pension scheme membership
• Gain professional accreditation on completion at no extra cost through our bespoke 24/7 professionally accredited online learning and development tools
• Access to our Confidential Helpline is available to be used by you and your family
• Develop your career through a wider global organisation of the TCS family