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Role Purpose

To provide efficient and effective administrative services to fee earners Assigned ( Partners, Senior Associates, and equivalents).

Main Responsibilities

• Proactively manages and coordinates all aspects of tasks assigned (e.g. meetings, events, travel, etc.)
• Client intake administration (e.g. AML, engagement letters)
• Provides billing support to attorneys
• Call handling/gate-keeping
• Proactive complex diary management, call handling, and meeting organization for external meetings (utilizes GAS for internal meetings
• Manage in-box, and assist with email filing into iManage. As well as supporting hard copy filing
• Supports client activities and is in direct contact with clients and their assistants
• Proactively builds and coordinates relationships with E2E services, other BM secretaries, and teams. Utilizes and reviews materials from Service Centers to ensure efficiency and accuracy
• Document production for urgent jobs which are not suitable to be done by Document Services
• Proactively manages competing deadlines
• May liaise with courts and ensure the accurate development of court documentation/bundles
• Provides administrative support at meetings, capturing outputs and following up as needed. May be assigned specific tasks/objectives for action as outputs of the meeting
• Supports junior members acting as buddy/mentor
• Undertakes specific practice group tasks and requirements

About The Team

Function

Our Operations function supports and manages the day-to-day operations of the Firm, providing expert and in-market support regarding office management, office services and facilities, real estate management, risk management, and secretarial and administrative services.

This role will report to the Secretarial Services Leader.

The key relationships of this role are with the fee earners and business professionals within assigned practice area, finance, AML/NBI, DCS, GAS, Secretarial Services Function.

About The Candidate

Technical skills, qualifications and experience

• Good experience working in a legal sector or other professional services environment
• Proficiency gained through job-related training and work experience
• Strong technical capabilities across MSOffice Suite (e.g., Word, Excel, Outlook, PowerPoint, Access, Teams)
• Strong diary/calendar management skills
• Strong document management skills
• Ability to problem solve based on standard ways of operating
• Ability to manage competing tasks and demands
• Proactively seek to upskill
• Ability to establish and maintain effective working relationships; a team player
• Strong communication skills, both written and verbal
• Work requires continual attention to detail in completing assignments

Personal qualities

These personal qualities represent the shared characteristics of high performers across Baker McKenzie, regardless of job level and location.

Know-how

• Demonstrates the ability to identify the real issue, and to anticipate requirements and potential consequences; distills a range of possibilities by thinking in a considered, prudent manner
• Has the capacity to take on new ideas and develop knowledge and think holistically about business and address media, analyst, employee, and client audiences
• Able to move through a variety of tasks requiring different approaches, knowledge, and expertise, with the agility of mind and capacity for analysis and synthesis

Dedication

• Driven by a strong personal sense of integrity and upholds exemplary quality standards
• Prepares thoroughly, takes responsibility, uses initiative, and is self-reliant to ensure work progresses to the fullest extent possible
• Hardworking and diligent with a keen understanding of client demands
• Demonstrates composure when dealing with difficult situations

Personal Impact

• Uses complex, coordinated influencing/negotiation strategies, adapted to people, organizations, and/or the situation, e.g. networks
• Leverages direct reports to facilitate increased collaboration across the organization
• Builds partnerships based on a common agreement that acknowledges individual differences but creates a new commonality beyond root belief large-scale
• Creates a positive impression at all times; develops relationships through collaboration and reciprocity
• Negotiates to achieve mutually satisfactory outcomes; shows good judgment on when to stand strong and when to compromise
• Invests in, nurtures, and builds a network of productive relationships

Humanity

• Respectful to others, regardless of their position, and earns the respect of others by being transparent
• Has care and concern for others and a genuine interest in others as people
• Treats delicate or confidential issues with discretion

Why Join Us?

Baker McKenzie is a truly global law firm. Founded in 1949, we advise many of the world's most dynamic and successful business organisations through our 13,200 people in 78 offices in 46 countries. Yet big does not mean impersonal. We work hard to ensure that everyone knows their role and has the support they need to perform it to the highest standard. Our culture encourages this - how we work, think and behave in a collaborative and fulfilling way.

In London you will be part of an 950 person office, which is also our largest office globally. Originally opened in 1961, Baker McKenzie London is well established in the UK as a leading international law firm and is regularly involved in some of the country's most high-profile legal matters. We can offer you the work, pride and experience of being part of a leading law firm but in a local office environment that is hardworking, yet friendly and supportive.

The strength of the firm and our culture is evidenced by a number of recent awards, including:

• Thomson Reuters (formerly Acritas' Sharplegal) Global Elite Law Firm Brand Index, 2010- 2022 - ranked 1st
• The Times Top 100 Graduate Employers 2021-2022: currently ranked 52nd
• Thomson Reuters ranked the Firm No. 1 for cross-border deals for the last 12 years. More than 70% of our deals are cross-border.
• For the 14th consecutive year, the Firm was ranked first for deals with emerging market involvement, by both number of announced and completed deals.
• Law360 ranked the Firm as one of the 400 Largest US Law Firms in in its annual survey in 2020.
• Identified as one of the Hall of Fame for best law firms for women by Working Mother magazine, 2011-2021.
• Named one of Stonewall's Top 100 Employers for LGBTQ+, 2017-2020.
• Ranked as one of the Top 75 Employers in the 2021 Social Mobility Employer Index.
• Received Double Certification for earning top marks in the 2022 Corporate Equality Index and Equidad MX of the Human Rights Campaign Foundation.
• Winner of the Europe Mentorship Programme - International Firm award in the Euromoney Women in Business Law Europe Awards 2021
• Winner of the Gender Diversity International Firm, Talent Management International Firm, and Work-Life Balance International Firm awards in the Euromoney Women in Business Law Asia Awards 2021

Have a look at our YouTube channel to find out more about us!

To Apply

At Baker McKenzie we welcome direct applications.

Please click on the Apply icon to start the online application process for this role. We will then be in touch with you once we have reviewed your application.

For more information about this position or to discuss any adjustments you may require during the process please contact in confidence, Sandra Thompson, Legal Support Team Leader, on +442079191468 or [email protected]

Please review our Applicant Privacy Notice here

NO AGENCIES PLEASE

Please note Baker McKenzie does not accept unsolicited CVs. Please click here for details of our Agency Policy and commitment to sourcing directly.

Our Commitment to Diversity & Inclusion

As the first truly global law firm, diversity and inclusion are foundational to our culture and strategic vision. We are a Firm of individuals from across the globe with different backgrounds, ideas, and points of view who collegially work together to solve complex problems and design practical solutions for our clients. Our multiple perspectives come from many sources, including the diverse ethnicity, culture, gender, nationality, age, sex, sexual orientation, gender identity and expression, disability, parental status, education, social background and life experience of our people.

Our global strategy is focused on our people, our culture, our clients and the communities where we operate. In 2019 we enacted ambitious new targets related to gender, racial and ethnic diversity at the Firm. These targets are viewed as a floor, not a ceiling, to advancing underrepresented groups, and they are backed by a variety of strategic initiatives aimed at achieving our goals. Our strategic vision is supported in London by six active employee led networks which champion diversity, lead on a number of internal campaigns and deliver a range of activity to celebrate differences in identity, inclusion, and key dates throughout the year including: LGBT+ History Month, International Women's Day, International Trans Day of Visibility, Mental Health Awareness Week, Pride, Black History Month, Social Mobility Week, International Day of Disabled Persons and many more!

Baker McKenzie London has been accredited by Disability Confident, joining over 18,000 organisations that have signed up to help change behaviours and cultures in businesses, networks and communities and reap the benefits of inclusive recruitment practices.