Key Account Manager

Key Account Manager Remote

Agfa
Full Time Remote 10.56 - 12.04 GBP Today
Job description

Job Summary


This position provides day-to-day Sales delivery to Agfa HE customers and the Agfa HE organization. The Key Account Manager acts as single point of contact to customers for Agfa products & services and is responsible for creating an account strategy, coordinating and controlling the sales process, managing customer expectations and negotiating contracts.



Tasks


  • Create and execute a strategic account plan
  • Act as single point of contact to assigned customer base for Agfa products & services
  • Accompany prospective customers from first contact to closing of contract
  • Qualification of accounts
  • Manage customer relationship
  • Manage customer expectations during proposal & negotiation phase
  • Negotiate with customers
  • Negotiation of service contracts
  • Explain and demonstrate the sold products/solutions and think strategically with the customer
  • Coordinate and control sales processes
  • Being Sales contact in hand-over from Sales to Services
  • Assist the service manager during proposal & negotiation phase for SMA’s


Principal Accountabilities


  • Accountability to establish and build strong client relationships over time that allow for continuity.
  • Accountability for ongoing representation of sales, support and service delivery programs
  • Accountability for profitable offer calculation, submission and contract management
  • Accountability for over dues
  • Accountability to provide a complete and meaningful hand-over to Services and R&D, according to Agfa HE best practice procedures


KPI’s


  • Forecast accuracy
  • Profitable OIT and revenue
  • Presence with the customer
  • Customer satisfaction
  • Market share per segment

Key Account Manager
Agfa

www.agfa.com
Mortsel, Belgium
Pascal Juery
$2 to $5 billion (USD)
1001 to 5000 Employees
Company - Public
Computer Hardware Development
1867
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