Junior Procim Support/Business Analyst – 28 to 35K London, England
Job description
We are a small but growing software development company and have developed Procim®, a leading project-based budgeting, costing and process automation software within the experiential marketing, corporate communications and live event industries. We are looking to recruit a bright, enthusiastic, self-motivated, ambitious, and energetic all-rounder as a junior business process consultant/analyst
Activities
You will:
- Provide a first point of liaison for clients regarding queries and support issues
- Provide process consultancy, project delivery and customer post go live support as directed by our consultants
- Assist with the analysis of user requirements related to Procim implementations
- Assist with the preparation and delivery of Procim demonstrations and training sessions
- Supporting project delivery as directed by our consultants and development manager
- Test Procim when new features are developed before being released to clients.
Skills/What we’re looking for
This is a very varied role and requires a degree of flexibility and adaptability as well as an ability to cope with challenging situations. You must be able to use your initiative, have a very strong attention to detail, excellent multi-tasking abilities, confident interpersonal and communication skills, a high level of organisation and focus, and be able to work under pressure within deadlines.
You will ideally be qualified to Bachelor’s degree level, preferably in a business administration, MIS, Computer Science or other related field.
The following additional skills although not essential will be considered:
- Experience within the live events, experiential marketing, creative design sectors
- Business process analysis, mapping and workflow experience
- Software testing, training, user support and change management skills
- Good IT application skills, understanding of IT systems
- Knowledge of databases, data manipulation, retrieval and queries
- Exposure to sales, application support and/or customer services
- Knowledge of financial systems, financial/accounting experience
Job Types: Full-time, Permanent
Salary: £28,000.00-£35,000.00 per year
Benefits:
- Casual dress
- Company pension
- Work from home
Schedule:
- 8 hour shift
Education:
- Bachelor's (preferred)
Work Location: Hybrid remote in London W3 0RX
