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Job description

We are a small but growing software development company and have developed Procim®, a leading project-based budgeting, costing and process automation software within the experiential marketing, corporate communications and live event industries. We are looking to recruit a bright, enthusiastic, self-motivated, ambitious, and energetic all-rounder as a junior business process consultant/analyst

Activities

You will:

• Provide a first point of liaison for clients regarding queries and support issues
• Provide process consultancy, project delivery and customer post go live support as directed by our consultants
• Assist with the analysis of user requirements related to Procim implementations
• Assist with the preparation and delivery of Procim demonstrations and training sessions
• Supporting project delivery as directed by our consultants and development manager
• Test Procim when new features are developed before being released to clients.

Skills/What we’re looking for

This is a very varied role and requires a degree of flexibility and adaptability as well as an ability to cope with challenging situations. You must be able to use your initiative, have a very strong attention to detail, excellent multi-tasking abilities, confident interpersonal and communication skills, a high level of organisation and focus, and be able to work under pressure within deadlines.

You will ideally be qualified to Bachelor’s degree level, preferably in a business administration, MIS, Computer Science or other related field.

The following additional skills although not essential will be considered:

• Experience within the live events, experiential marketing, creative design sectors
• Business process analysis, mapping and workflow experience
• Software testing, training, user support and change management skills
• Good IT application skills, understanding of IT systems
• Knowledge of databases, data manipulation, retrieval and queries
• Exposure to sales, application support and/or customer services
• Knowledge of financial systems, financial/accounting experience

Job Types: Full-time, Permanent

Salary: £28,000.00-£35,000.00 per year

Benefits:

• Casual dress
• Company pension
• Work from home

Schedule:

• 8 hour shift

Education:

• Bachelor's (preferred)

Work Location: Hybrid remote in London W3 0RX