it technician Oxford, England
Job description
Senitor https://www.senitor.com/
2nd/3rd Line Support Technician - Oxford - Hybrid (2 Office / 3 WFH)
We are looking for an experienced 2nd line support or 3rd line support Technician looking to take the next step in their career to join a successful and rapidly expanding IT company near Oxford.
My client is on an impressive expansion plan and pride themselves on progression and development opportunities.
Summary of the Role:
Remote IT Support
Provide 2nd/3rd line support as appropriate for all incidents and requests.
Provide escalations support when the helpdesk can't resolve the ticket.
Professionally manage incidents through to resolution
Monitor and update all incidents and requests.
Infrequent travel to client sites
Skills/Experience:
Experience supporting and troubleshooting complex environments
Windows Server (2016 - 2022)
Strong networking skills (DHCP / DNS etc.)
Virtualisation
Imaging - SCCM
Cloud technologies - Azure, Intune, AWS
Veeam - Backup solutions
Firewalls
You would be working for an award winning, industry leading company who pride themselves on their staff and the revolutionary way they conduct their business. They believe in investing in employees and have a committed training programme and thrive in making sure they are always ahead of the competition, with great progression opportunity.
If you would like more information regarding this position, please give Callum Earnshaw a call on 0122 330 9300 or email [email protected].
For more information about Senitor and the opportunities we have to offer follow us on Twitter @SenitorIT Senitor Associates Ltd is acting as an Employment Agency in relation to this vacancy.
