it technician Orlando, FL
Job description
The desire to pursue a career in construction may have been planted in your heart early, passed down from generations or seeded by an early fascination with the building process. There may have been the realization that construction aligns with your skills and interests. Or maybe it happened later, when you saw an opportunity to take your career in a new direction.
You want to be part of a team that shares this passion and sense of purpose—a team that works collaboratively, respecting and listening to each other and treating each other like family. You want opportunities to grow, and you care about work-life balance. You want to know that the company you work for is ethical and responsible.
We know you can work for any company, but if you want a career with a company that’s been named a Best Place to Work, is Building With Purpose®, cares about others, and allows you to be true to yourself, your calling, your passion and your values—come build something great with us. Be a True Builder®.
The Field Service IT Technician works alongside other technicians, and under the leadership of IT Management, to specifically assist our frontline field team with a mixture of forward-looking projects and acre of existing systems. He/she helps make it possible for our team to stay connected and effective while being dispersed on projects throughout the U.S. and to serve our clients best.
YOUR DAY-TO-DAY: (Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job.)
- Provide best in class customer and technical support with the objective of always looking for solutions to be more proactive and efficient
- Install, configure, maintain, support, troubleshoot and optimize all field technology
- 90% Travel
- Provide technical assistance with computer hardware and software
- Resolve issues for clients via phone, in person, or electronically
- Ability to maintain and complete accurate record keeping and processing of paperwork
- Ability to work well independently, as well as follow directions
- Strong communication skills, organizational skills, and time management
- Expert IT troubleshooting skills
- Networking Experience
- VOIP Setup and Troubleshooting Experience
- Expert Level Windows OS Troubleshooting
- Copier Setup and Troubleshooting Experience
- Active Directory, DNS, DHCP, Citrix
- Office 365 – Exchange Online Administration knowledge a plus
- Working technical knowledge of current network hardware, protocols, and standards.
Robins & Morton is a privately held construction firm based in Birmingham, Alabama, with offices in Charlotte, Dallas, Huntsville, Miami, Nashville, Orlando, San Antonio, Tampa and Raleigh-Durham. The firm specializes in the construction of healthcare, hospitality, higher education, entertainment, sports and government buildings. Since 1946, the firm has built a reputation as a trusted advisor to clients nationwide by cultivating a high-performing team that values integrity, safety, and innovative thinking. Robins & Morton is consistently ranked as one of the top 100 contractors in the United States, and one of the top 15 in the Southeast.
