IT SUPPORT TECHNICIAN- NORTHAMPTON

IT SUPPORT TECHNICIAN- NORTHAMPTON Northampton, England

Howes Percival
Full Time Northampton, England 24316 - 32000 GBP ANNUAL Today
Job description

We are seeking an IT Support Technician, to join our close-knit, friendly IT team in Northampton.

This role is a full time office based role but we do understand that flexibility is essential for a good work life balance.

You will be responsible for providing second line IT support and to assist in resolving day to day IT problems/queries in order to ensure that smooth running of the IT systems takes place at all times.

Some of these duties will include:

  • To log and maintain calls with both software and hardware maintenance providers ensuring that the calls are responded to within SLAs
  • To be involved in the firm’s new starters and leavers processes ensuring that the procedures for managing these is comprehensive and carried out to the full
  • Coordinate IT business information/activity including interpretation of technical documentation
  • Produce good quality documentation and written reports, e.g. how-to guides
  • To assist in the implementation of new software packages
  • PC and laptop builds

A little about us:


Howes Percival are a growing Top 100 Best Companies employer and we are ranked 5th in the Top 20 Best Law Firms to work for in 2021. As an employee, you will be joining 290 passionate and valued colleagues across 6 offices, Cambridge, Leicester, Milton Keynes, Manchester, Northampton and Norwich. Our colleagues are at the heart of our business, they are amazing at what they do and they take pride in the service they provide to our clients. We are proud of our culture, we genuinely care for those around us, develop our talent to reach their full potential and place great focus on employee wellbeing.

A little about you:

  • Helpdesk experience is essential
  • Working knowledge of using Helpdesk logging software
  • Microsoft Exchange 2016+
  • Active Directory, Group Policy
  • Windows 10
  • Microsoft Office 2016+
  • iOS Mobile Devices
  • Experience of automation systems for deploying PC/Laptops
  • Backup Software
  • A working and support knowledge of legal software applications
  • Good customer service skills

We would love to hear from you if you are interested in this role. Please send your CV to [email protected]

IT SUPPORT TECHNICIAN- NORTHAMPTON
Howes Percival

www.howespercival.com
Northampton, United Kingdom
$5 to $25 million (USD)
201 to 500 Employees
Private Practice / Firm
Legal
Legal
1790
Related Jobs

All Related Listed jobs

Retail Assistant
Holland & Barrett Peterborough, England 11.45 GBP HOURLY Today

A compassionate and consultative approach to customers. Our products often fly off the shelves but sometimes they need a helping hand, we offer monthly

Trainee Quantity Surveyor
DPT LTD (Carpentry & Joinery) London, England 21000 GBP ANNUAL Today

Assisting with general construction project & tendering administration. Collaborating with other departments, including workshop production construction, to

Full-Time Bookseller
Goldsboro Books Limited Brighton, England 22500 GBP ANNUAL Today

You will be fully trained on our systems and will play an active role in all aspects of the company, from dealing with customers queries, admin, looking after

Care Assistant in Elephant and Castle, Camberwell, Peckham, Dulwich
Visiting Angels South East London London, England 12.89 - 14 GBP HOURLY Today

Minimum 1hr visits so you dont feel rushed. Visit the same clients each week. We pay Travel Time and a Mileage Allowance.

Mechanical Technician
Stoneacre Peterborough, England 15 GBP HOURLY Today

Re-assembling the vehicle with new parts as required to pre-accident condition. Ensure that stripping and rebuilding work of all vehicles is carried out in a