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Job description

We are now supporting one of on the UK’s leading private client accountants with their search for a new junior IT support professional.

Working closely with the firms IT Manager and Systems Developer, you will have the chance to learn and develop your IT skills and experience as part of a critical team at one of the UK’s leading professional services firms in the heart of London.

This role ideally suits a junior / trainee IT support or helpdesk professional with around 3-6 months of experience that is looking to step into a professional environment that offers long term learning and development.

If you’re looking to join a highly respected and sought after employer, that looks after its employees please don’t hesitate to apply or contact us for more information.

Key Responsibilities of this Junior IT Support role are;

• Support colleagues at all levels with IT issues and queries.
• Identify and escalate issues that require urgent attention.
• Track and resolve problems / requests and document resolutions.
• Train computer users as necessary
• Help to set up new user accounts, laptops and other IT equipment as well as video calls and presentations in meeting rooms.
• Assist with desk moves, new equipment and cabling.
• Stay up to date with latest systems information and changes.

You

• Ideally 3-6 months of IT support / helpdesk experience, preferably in a professional services environment.
• Good interpersonal skills in order to support and manage expectations of staff at all levels.
• Strong experience with MS Windows and Office applications.

Roland White is an Accounting and Finance recruitment specialist that delivers quality driven support to businesses and individuals in a range of industries, across London and the South East. We partner professionals and deliver a personalised service to help you secure the next move that is right for you!

Roland White is a recruitment agency and is advertising this on behalf of one of its clients. For more information on this opportunity or our other roles and how we can help you, please contact us via www.roland-white.com.

Job Types: Full-time, Permanent

Salary: £20,000.00-£24,000.00 per year

Benefits:

• Casual dress
• Company events
• Company pension
• Cycle to work scheme
• Flexitime
• Life insurance
• Sick pay
• Wellness programme
• Work from home

Schedule:

• Flexitime
• Monday to Friday

Work Location: Hybrid remote in London