it support analyst Leominster, England
Job description
We are seeking a temporary IT Support/Membership Assistant to join our team and assist with various administrative tasks, IT support, and membership administration. This is a temporary position, with a flexible schedule of 20-24 hours per week, ideally spread over 4-5 days from Monday to Friday in the mornings. As a Temporary IT Support/Membership Assistant, you will play a crucial role in supporting our IT systems, providing general office administration assistance, and handling membership-related tasks.
What you can expect:
- Temporary position with a flexible schedule of 20-24 hours per week
- Competitive hourly rate of £12 - £13
- Opportunity to work in a dynamic and growing organisation
- Exposure to IT support, membership administration, and general office administration tasks
- Possibility of occasional remote work
What you will be doing:
- Providing general IT support, including password resets, software installations, and user setup
- Assisting with membership administration tasks, such as setting up direct debits and resolving failed direct debit issues
- Handling general office administration duties, such as filing and managing emails
- Collaborating with team members to ensure smooth IT support and membership services
- Maintaining accurate documentation of IT support activities, membership records, and administrative tasks
- Identifying opportunities for process improvements and suggesting solutions
- Assisting with ad-hoc projects and assignments as assigned
What we are looking for:
- Previous experience in IT support or a similar role is highly desirable
- Proficiency in common hardware, software, and operating systems
- Strong problem-solving skills and ability to troubleshoot technical issues independently
- Excellent communication skills, both verbal and written
- Attention to detail and accuracy in performing tasks
- Ability to multitask and prioritize effectively
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Familiarity with membership administration processes and direct debit systems is a plus
Recruitment Direct are operating as an employment business in relation to this position. Only candidates eligible to work in the UK will be considered
Job Type: Part-time
Salary: £12.00-£13.00 per hour
Benefits:
- Free parking
- On-site parking
Schedule:
- Monday to Friday
Work Location: In person
