it support analyst Chalkwell, England
Job description
About the school: We are a community Junior school who pride ourselves on our warm and friendly atmosphere and seek to provide our pupils with the best education possible – one full of rich educational experiences and possibility. Our school motto is: ‘If we believe, we will achieve’. Our aim is to nurture, develop and prepare our students for the future and have sky high expectations of what they can achieve
Our highly skilled, caring and dedicated staff work together to ensure that children at Chalkwell Hall achieve their full potential. We work closely together with all of our parents and carers, to ensure that children in our school receive the best outcomes possible in their learning and personal development.
Apprenticeship Summary:
- Level 3 Standard IT Support Qualification. ( Expected Duration: 21-24 months )
- Training Provider: LMP Education (Rated 3rd best apprentice provider across the UK!) Qualification delivered online/remote, alongside the full time job role.
- Hours: 30 p/w, 39 weeks per year. (8.30am - 3.30pm)
- Location: Chalkwell Hall Junior School
- Salary : £5.28 p/h under 18// £7.51 18-20 years// £10.21 21 and over.
- You will hold GCSE or equivalent Maths & English GCSE/ Functional Skills Equivalent (Grade 4/C or Level 2).
PURPOSE OF JOB:
- Provide technical support and advice to students and staff.
- Perform routine ICT tasks.
- Manage small projects.
- Facilitate the smooth running of the network by undertaking reasonable tasks as required, including some administrative tasks.
- Support the school’s Internet, Email and Virtual Learning Environment.
- Support the day-to-day running of the curriculum/admin network in collaboration with other IT staff.
- Provide support and maintenance for network hardware and software, including classroom support.
- Provide technical support for curriculum and school events
- Support staff in the use of ICT equipment.
- Report faults to other staff as required.
- Support in-house training as and when required.
- Attend meetings as and when required.
- Provide additional support in the classroom when IT is being taught.
- Provide support and advice on E-Safety.
- Provide IT support at events for parents.
- Run an IT related lunchtime club with a small group of children.
- File documents, transport paperwork and resources (including post) within the school premises.
- Answer the telephone professionally and politely.
- Liaise with members of the public, students and staff regarding school-related ICT enquiries.
- Contribute to the overall ethos/work/aims of the school.
- Participate in training and other learning activities and performance development
- Compliance with all necessary policies and procedures relating to child protection, equality and diversity, health, safety and security, confidentiality and data protection, reporting all concerns to an appropriate person.
