Job description
IT Coordinator
We have an exciting opportunity for an IT Coordinator to join a team, based in their London (Hammersmith) office.
Position: IT Coordinator
Location: London
Hours: Full-time, permanent
Salary: £28,048 – £36,290 DOE (plus £5,610 - £7,258 London weighting)
Closing Date: Tuesday 18th July 2023 at 11pm
Benefits: Competitive holiday entitlement, workplace pension with the option to apply to continue NHS pension, unique, experiential induction, a structured, year-round performance review process focused on developing you in your current role and exploring opportunities for the future, the option to apply for a Bike Loan, Travel Card Loan and Ride to Work scheme and much more.
About the Role
The role will maximise the organisation’s efficiency and professionalism by ensuring the best use of information technology (IT) and communications systems.
You will support the IT Manager to ensure the reliability and availability of IT services to all computer users, as well as provide technical expertise to the development of policies, procedures, and strategies.
Key responsibilities of the IT Coordinator include:
- To work with the IT Manager to ensure that all systems, computers, and other IT equipment are in good working order and available for all approved computer users.
- Liaise with all suppliers to deliver an efficient and effective IT system.
- To work with the main IT support provider to ensure that the appropriate physical security, disaster recovery, data protection, virus protection and backup arrangements are in place.
- To ensure that the external IT provider undertakes all necessary software and anti-virus updates and maintains system and data security at all times.
- To keep an overview of file structures and access controls set.
- To provide advice and training to members of staff on the use of the organisation’s IT systems.
- Ensure that user access records and address books throughout the organisation’s IT system are kept up to date.
- To complete and maintain an accurate and complete set of documentation for the organisation’s IT network including all admin passwords, IP addresses, supplier details and license and warranty information.
About You
As IT Coordinator, you will have at least 3 years of experience in a similar IT role and be confident in managing both Macs and PCs.
You must be able to communicate at all levels, translating ‘IT speak’ into plain English, verbally and in writing, and you must be able to work with sensitivity to the environment where visitors are receiving emotional support.
To succeed in the role of IT Coordinator, your key skills will include:
- Relevant professional qualification or degree and academic exposure to IT theories/practices
- Experience in training and coaching others.
- Experience in working with and managing external contractors.
- Experience in successfully managing projects at varying levels of complexity.
- An intellectual and practical understanding of the use of IT in the private and public sectors.
- Knowledge of databases – preferably SQL-based.
- Familiarity with MS Office and other standard applications.
- Comfortable with a mixed platform of Mac and PC.
- Self-starter, able to work with minimum supervision and to prioritise and use own judgment.
- Able to effectively communicate with colleagues at all levels.
- Familiarity with phone systems, VOIP technologies, Unix, and network engineering.
About the Organisation
The employer is an independent charity – but their centres are beside major cancer hospitals across the UK and they have excellent relationships with their partner hospitals. Their workshops, courses, one-to-one and group support help people to change the way they live with cancer.
The organisation focuses on the things that really make a difference, like money worries, help with stress and depression, managing side effects and relationship and family support. Their support has been shown to improve physical and emotional well-being and to help people take control when cancer turns life upside down.
You may have experience in areas such as include IT Coordinator, IT Delivery, IT Manager, IT Service Coordinator, Service Coordinator, IT Project Manager, IT Supervisor, Information Technology, IT, IT Technician, Information Technology Coordinator
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation