IT Operations Manager Apprentice Milton Keynes
Job description
Avaliable Job Today We have an exciting opportunity for an IT Apprentice to join a growing IT team. You will have the opportunity to gain valuable skills, knowledge and experience as you complete a Level 3 Apprenticeship.
Apprenticeship summary
Annual wage
£17,000
Working week
Monday to Friday 9am to 5pm, shifts, may work evenings and weekends.
Total hours per week: 37.5 hours a week
Expected duration
16 Months
Apprenticeship level
Advanced
Level 3 (A level)
What will the apprentice be doing?
- Managing and logging all client inventory entering and leaving the offices, handling large deliveries of inventory.
- Ensure the team conduct timely audit of new units, to ensure faulty units are reported within the defined SLA.
- Work with Technical teams mentored by Architects to create efficient build and install routines for the implementation.
- Supervise and lead workshop engineers and conduct technical builds and configuration of equipment.
- Ensure payment entry devices are securely managed and configured for each implementation.
- Post build, manage and package equipment in line with 3rd party logistics companies’ requirements to easily identify units for each of the 200 plus sites.
- Project manage mentored by Project Managers and liaise with 3rd party engineering companies to manage rollout schedules across Europe for installation of equipment. Installs may also happen on a Saturday and Sunday.
- Arrange shipping and logistics paperwork for IT equipment.
- Work with 3rd parties to optimise minimise Import Export duties as all equipment will eventually come back to UK from Europe.
- Work with break fix companies to resolve any DOA or faulty units.
What training will the apprentice take and what qualification will the apprentice get at the end?
On the apprentice’s successful completion of the End-Point Assessment (EPA), the apprentice will receive the following:
Level 3 IT Solutions Technician Apprenticeship Certification
This apprenticeship is recognised for entry on to the Register of IT Technicians and those completing their apprenticeships are eligible to apply for registration.
The classroom training for the IT Solutions Technician comprises of 4 modules. The apprentice will attend the training in an online classroom with their designated JBC trainer
What is the expected career progression after this apprenticeship?
Opportunities to develop and progress within the business.
Requirements and prospects
Desired skills and personal qualities
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
- Physical fitness
Qualifications
- GCSE or equivalent English (Grade C (4) or above) essential
- GCSE or equivalent Maths (Grade C (4) or above) essential
Training provider
JBC SKILLS TRAINING LIMITED
Apprenticeship standard
IT solutions technician
Level 3 (A level)
Job Types: Full-time, Apprenticeship
Salary: £22,000.00 per year
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Milton Keynes: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (required)
Work Location: One location
