IT Operations Analyst (UK remote) Remote
Job description
Details
Reference number
Salary
Job grade
Contract type
Business area
Type of role
Working pattern
Number of jobs available
Contents
Location
About the job
Benefits
Things you need to know
Apply and further information
Location
About the job
Job summary
Job description
Our reward package
The IT Service Operations team is looking to recruit new staff, joining a 24/7 team that perform 2nd line support for the Met Office’s operational services and infrastructure. Our IT estate includes Supercomputers, Mainframes, Private and Public Cloud, networks, Windows, Linux, internal and external web-services...and a whole host more!
This is an excellent opportunity for real breadth of experience across the IT industry, directly supporting services that underpin critical national infrastructure. You'll be working extensively on the command line of both Windows and Linux operating systems, while also upholding ITIL service management best practises through liaison with colleagues and customers.
Our IT Operations Analyst will have the option to work in a fully remote manner (within the UK) with occasional visits to Exeter HQ to attend occasional meetings and events in person, for which T&S will be payable.
Why join us?
We provide critical weather services and world-leading climate science to deliver extraordinary impact and benefit across the globe. Our work helps people make better decisions to stay safe and thrive.
As our IT Operations Analyst, your total reward package is potentially worth up to £43,125 annually, which includes basic salary, potential corporate bonus and employer pension contributions.
Your starting salary will be £30932.00 and you will have opportunities to progress to £33925.00 over time. New joiners to the Met Office will start on the salary band minima. In addition you will be paid:
- £2,500 per annum as a market supplement to reflect the demand for your skills. You will be paid this market driven allowance from April 2022 until March 2024 in your monthly pay whilst performing this role.
- £4,000 per annum as an Unsocial Hours Allowance.
Who we are
We provide critical weather services and world-leading climate science, to help people make better decisions to stay safe and thrive.
Together:
- We’re a force for good - focusing on our environmental and social impact
- We’re experts by nature - always learning and developing to do things better
- We live and breathe it - putting our purpose at the heart of decision-making
- We’re better together - understanding partnerships and inclusivity make us greater
- We keep evolving - pushing boundaries to make tomorrow better for our customers
Find out more about our values - https://bit.ly/3fokaRD
Job Purpose
In this role, you will monitor and maintain the running of operational models on our Supercomputer, and the post processing of that data into bespoke outputs for Public, Defence, and Commercial customers. The Met Office is moving its Supercomputing capability to a cloud environment, working with our Service Delivery Partner Microsoft using the Azure platform. You will also supports systems running on AWS infrastructure.
Person specification
Essential Qualifications, Skills & Abilities
- Experience in operating/supporting IT Systems in an operational environment, with evidence of managing and adapting to change.
- Proficient in Linux and Windows operating systems, command line interfaces and standard network protocols (e.g. FTP or HTTP).
- Experience with Cloud Based Technology (e.g. Amazon Web Services and Microsoft Azure) and a desire to keep evolving by staying abreast of developments in technology.
- Able to apply technical knowledge flexibly to solve complex problems whilst prioritising workloads to ensure service continuity and customer satisfaction.
- A better together ethos to deliver a strong customer and service focused approach, being able to communicate technically complex information effectively with customers at all levels.
- Good team working skills and when appropriate the ability to work on your own initiative.
Benefits
- Outstanding Civil Service Pension
- Flexible hours and homeworking
- Annual Leave starting at 27.5 days (plus Bank Holidays) rising to 32.5 days (plus Bank Holidays) after 5 years and option to buy or sell up to 5 days per year of annual leave
- Cycle to work scheme for the purchase of a bicycle and equipment for healthy, low carbon travel
- Access to discounted shopping on a range of retail, leisure and lifestyle categories
Met Office is adopting new professions frameworks/Government Digital, Data and Technology (DDaT) framework. From April 2023, this job will be aligned to Operations Analyst, and if successful there will be no changes to the pay and allowances as a result of this change.
Things you need to know
Selection process details
If you share our values, we’d love to hear from you. Apply below using your CV and Cover Letter/Supporting Statement (which must bullet point how you meet each of the essential criteria).
Closing date 10/04/2023 at 23:59 with interviews commencing from 19/04/2023 . You will hear from us once the closing date has passed. Our interviews are taking place remotely via Microsoft Teams.
How we can help:
If you are considering applying and need assistance to do so, please contact us via [email protected]. You can request adjustments either within your application or by contacting us. Should you be offered an interview, please be aware there may be a selection exercise which could include a presentation, written test or a scenario-based activity.
You can select in your application to be considered under the Disability Confident (Guaranteed Interview) Scheme. To be invited to interview/assessment under this scheme, your application must meet the essential criteria for the role.
We are an equal opportunities employer, welcoming applications from those with all protected characteristics. We recruit on merit, fairness, and open competition in line with the Civil Service Code.
We can only accept applications from those eligible to live and work in the UK - please refer to GOV.UK for information. We require Security clearance, for which you need to have resided in the UK for at least 3 of the last 5 years to be eligible. You will need to achieve full security clearance within your first 6 months with us.
Feedback will only be provided if you attend an interview or assessment.
Security
See our vetting charter (opens in a new window).
Medical
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the Republic of Ireland
- nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS) (opens in a new window)
- relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
- relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
- certain family members of the relevant EU, EEA, Swiss or Turkish nationals
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Apply and further information
Contact point for applicants
Job contact :
Recruitment team :
