IT Helpdesk Engineer Pickering, England
Job description
An exciting opportunity for an IT Helpdesk Engineer to join a business based in Pickering. Working Monday to Friday, on a 3 month temporary contract, you will earn up to £12.50 per hour, depending on experience, providing IT Support both remotely and on site.
You will act as the first point of contact for IT issues, aiming to provide a first time fix, or escalate issues where needed to a third party provider. Your responsibilities will include:
- Allocating and prioritising helpdesk tickets to deliver efficient 1st line IT support
- Liaising with a third party company where needed, to resolve a range of IT issues
- Setting up and managing user accounts in a Windows environment
- Hardware support including laptops, mobile phones, and printers
- Troubleshooting and diagnosing technical issues, including connectivity issues, and raising issues with external support
- Assist with IT asset management
To be successful in this position of IT Helpdesk Engineer, you will be a proactive self-starter, and will have the following skills and experience:
- An excellent communicator, able to work effectively as part of a team or managing your own workload
- The ability to multitask and prioritise workload, and a genuine passion for technology
- Experience supporting and maintaining a Windows and Microsoft 365 environment, and dealing with IT hardware and software issues
If you are an IT Support Engineer, IT Helpdesk Engineer, IT Technician, or 1st line support we are keen to hear from you. If you are interested in this IT Helpdesk Engineer role, please click Apply Now.
Job Type: Temporary contract
Contract length: 3 months
Salary: £12.00-£12.50 per hour
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: One location
Reference ID: 66640
