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Job overview

An exciting opportunity for an Informatics professional to join an expanding team in support of the Trust's Business Intelligence and Digital strategy. We are offering a permanent post within the Information Management and Business Intelligence team primarily based within the Trust’s Chester site.

The role is to provide support to one of CWP’s Care Group’s transformational program with the ideal candidate having extensive analytical service delivery experience, ideally within an NHS setting.

Whilst the post will incorporate remote/home working there will be regular need for attendance at trust sites for work related meetings, supervision sessions and training.

Working closely with the wider BI/Information team the post holder will be expected to support the delivery of excellent solutions and Performance Dashboards utilising current industry standard tools and packages.

Management experience is not essential, but the role requires a certain amount of autonomy, so we are looking for a self-motivated individual who is capable of product delivery within agreed timescales.

This post is fixed term until 31/07/2024

Main duties of the job

You will play a lead role in building effective relationships within the Trust and support the development of a continuous improvement culture, through the delivery of high quality performance data and information. This is an important role, in which you will be responsible for data quality and benchmarking as well as ensuring information is reported accurately, consistently and effectively for performance reporting and providing information that supports business decisions. You will be involved in analysis, ad hoc reporting, root cause analysis of key issues for the Trust, and production of various performance papers and reports.

You will need to have excellent knowledge of data analysis and strong communication and interpersonal skills. You will need to be able to demonstrate proven experience working in an information-related role and in extracting information from a variety of systems. NHS information management experience would be an advantage but is not essential.

Experience of using Microsoft Excel at an advanced level is essential, and experience and knowledge of SQL Server Reporting Services (SSRS) and using SQL to query and manipulate data is desirable.
You will provide information to Programme Managers, Executive Directors, Business Intelligence Managers, Locality management teams, Contract and Commissioning managers across all organisations. Consequently, excellent reporting and interpersonal skills are required, as is a professional approach.

Working for our organisation

CWP provides health and care services for local people, including mental health, learning disability, community physical health and all-age disability care – including the provision of three GP surgeries.

Our aim is to help people to be the best they can be, adopting a compassionate, person-centred approach to everything we do. We were recently rated as Outstanding for Caring by the Care Quality Commission with a Good rating overall.

We offer a variety of roles at all levels, so whether you are just starting out in your career or looking to use your skills and experience in a new role, CWP is the right employer for you.

CWP are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences.

CWP is proud to be an accredited Veteran Aware organisation helping to provide and share best practice in NHS care for our armed forces community. As a veteran aware organisation, CWP is committed to delivering on the principles of the Armed Force Covenant and has a ‘Bronze’ award with the MOD Defence Employer Recognition Scheme (DERS).

The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers.

We welcome applications from people who have direct experience of accessing our services.

Detailed job description and main responsibilities

Please download a copy of the job description for full details.

Recruitment selection processes are based on competence (see Person specification) and values.

CWP recruits people that can demonstrate the Trust’s Values and Behaviours in their everyday life. Therefore, if you are invited to interview, you will be undertaking a Values Based Interview/Assessment, which explores not only what you do but how and why you do it.

Before applying, we encourage you to review the Trust’s Values and Behaviours which are ‘the 6 Cs’ Communication, Competence, Courage, Care, Compassion and Commitment. A ‘Guide to completing your application form’ can be accessed on the right side of this page under the job description.

The Supporting Information Section in your application should therefore reflect your understanding of the Trust’s Values and associated Behaviours. You will be expected to provide us with examples from work experience and/or personal life which demonstrate these values through your behaviour.

If your disability meets the definition set out in the Equality Act 2010, and you can show that you meet the ‘essential’ criteria described in the person specification for an available position, please answer ‘YES’ to the question: ‘Do you wish to be considered under the Guaranteed Interview Scheme?’ Please also inform the team if you have any special support needs to be considered as part of the interview and selection processes.

We offer a guaranteed interview scheme for our Armed Forces community. Please answer YES’ to the question in the application form.

All new clinical support staff will be required to have completed or working towards the Care Certificate (CWP In-house 2 day training to be completed within 6 months of start date).

Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £13 per year applies.

New entrants to the NHS will commence on the minimum of the scale stated above.

CWP encourages and supports all staff to become vaccinated against COVID-19.

Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.

If you experience any technical difficulties or need help when making an application please contact our Recruitment Team on 01244 393100.

Good luck with your application. We hope to welcome you to Team CWP very soon.

Job title

Head of Information Management & BI

Email address

[email protected]

Telephone number

01244393150