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In-Store Customer Communications Campaign Assistant Welwyn Garden City, England
Job description
You will be responsible for supporting the end-to-end executional delivery of our In Store Customer Communications campaigns. Each campaign will be customer insight-led, creatively excellent and delivered with maximum operational efficiency.
You will be responsible for- Support the delivery of in-store campaigns ensuring they are customer insight led, have the right mix of levers (messaging and signage vs experiential) and are coherent, consistent and helpful for customers
- Managing the operational execution of in-store and local campaigns covering the brief, creative development, artwork sign off, print allocation, store communication and an end to end review
- Clearly and coherently communicate campaigns to retail colleagues to enable them to deliver first-class execution
- Work collaboratively with creative, print and experiential suppliers to deliver each campaign to each store, right first time against critical path
- Drive compliance and innovation within the in-store environment
- Supporting with the ongoing development of POS Centre that will enable the consolidation of POS campaigns across the business
- Following our Business Code of Conduct and always acting with integrity and due diligence
- Supporting with monetisation of Media elements across in store and local
Previous experience of working in a retail environment and direct interaction with customers with an understanding of store level retail operations.
Operational skills;
- Process improvement and / or process management
- Ability to assess creative execution against a brief
- Expert communication skills Budget management
- Good competency on Microsoft Excel and an ability to interpret complex information
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We're a big business with diverse working patterns and many business areas which means that we can find something that works for you. Everyone is welcome at Tesco.
We have recently announced that we will be moving towards a more blended working week – combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. Please talk to us to about how this can work for you.
NOTE: Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details on your agreed start date.
We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.
What’s in it for youWe offer excellent benefits that help make Tesco a great place to work! These include but aren’t limited to:
- Annual bonus scheme
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus 8 Bank holidays)
- Retirement savings plan - save between 4% and 7.5% and Tesco will match your contribution
- Life Assurance - 5 x contractual pay
- Great colleague deals and discounts, saving you money on everyday purchases, eating out and utility bills for the home
- Opportunities to get on - take advantage of our ongoing learning opportunities and award-winning training, to help you achieve the job and career you want
Click here to read more about the benefits we have available for our colleagues
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