Job description
Salary
Country
What you will be doing...
Our Legal Claims Administrator will process Jet2holidays legal claims & documentation including but not limited to: injury, illness, and direct customer complaints, in accordance with internal processes.
What will you do in the role?
Our Legal Claims Administrator will work with external handlers, insurers and brokers to ensure the effective administration of claims, including notifications of claims to insurers & notifications to CRU. You will also: -
- Review and log all claims received in accordance with the internal process
- Provide day to day administrative support to legal claims handlers as required
- Provide regular, informative reporting of claim data to the business as required
- Provide administrative support to the Legal Services Team as a whole, as required
- Communicate effectively to our internal and external customers, advisers, and suppliers at all times
- Undertake any other administration requests from management
What are the key skills/experience you’ll already have?
- An understanding Excel
- System orientated with knowledge of Microsoft applications
- Excellent written and verbal communication skills
- Ability to communicate clearly and confidently at all levels
- Capable of team working and working on own initiative
- Working accurately under pressure and to tight deadlines
- Knowledge of the Dynamics system is desirable
- Previous administrative experience in a legal support function
What can we offer you?
We have been recognised as one of the Top 50 Best Places to Work in the UK on Glassdoor and offer our valued colleagues a range of benefits including: -
- Hybrid working – we’re in the office on Tuesdays, Wednesdays and Thursdays – Subject to business requirements
- Competitive salary, with annual pay review
- Contributory pension scheme
- 26 days holiday (plus Bank Holidays)
- 3 x salary life assurance
- Generous Discretionary Profit Share Scheme
- Colleague discounts on Jet2holidays and Jet2.com holidays and flights
- Buy or Sell Annual Leave
- Cycle to Work Scheme
- Access to Mental Health First Aiders
- Many retail discounts on – travel and leisure, health, and wellbeing, eating out, shopping and lifestyle
We offer an excellent remuneration package with fantastic opportunities for progression in a growing business.
This is a great opportunity to be part of an exciting, forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 10 UK bases.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!
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