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Support the HR Business Partners with the delivery of a comprehensive HR service which ensures that the performance of the dedicated maisions meet brand expectations. To minimise risk to the business through the provision of clear, consistent & commercially sound advice to the field based retail teams ensuring that all areas of compliance - brand, company and legislative are consistently adhered to.

MAIN RESPONSIBILITIES

Employment Relations

Provide a dedicated HR advisory service to the retail in line with Company Procedure, UK & Ireland employment legislation & HR Best practice
Lead on the management of Probationary Procedure.
Lead on the management of Family & Flexible Working Policy. Coaching and advising managers on maternity & flexible working procedures
Lead on the management of cases relating to unauthorised (AWOL), providing support & guidance to managers on procedure
Lon the management of cases relating sickness absence, supporting short-term sickness cases, including supporting managers with welfare meetings
Support HRBPs with long term sickness cases, liaising with Occupational Health & supporting with formal capability meetings
Lead on the management of cases relating to investigation & disciplinary procedures.
As appropriate, lead or support the HRBPs on conduct, capability or grievance cases
Ensure that all Policies and Procedures effectively support the commercial needs of the business
Demonstrate a ‘can do’ attitude towards more complex cases & a willingness to develop your own knowledge of case law & best practice
Manage & update the ER Tracker & analyse trends to be able to advise & influence managers
Share ER analysis and HR trends with Retail Teams & wider HR team
Liaise with the HRBPs & Payroll team to ensure that ER cases are communicated

Recruitment

With the support of the HRBPs, manage the end to end recruitment function of the retail field teams
Assist retail teams with recruitment processes by supporting with BC Recruitment Assessment Centres & interviews
Ensure recruitment processes effectively support the commercial needs of the business
Build relationships with external job providers
Manage recruitment trackers & provide ongoing recruitment statistics
Continuously update job descriptions where required with the support of Area Managers
Work closely with Talent Acquisition team to ensure all processes are aligned

Retention

Oversee the BC Exit Interview process, ensuring that Area/Account Managers conduct Exit Interviews
Ensure exit interview data is captured and build a HR Analyst to ensure such figures are available for analysis

Learning & Development

Through the day to day handling of ER cases, the HR Advisor will seek to coach & develop managers’ HR skillset, actively encouraging them to take ownership of the decision making process
Support the HRBPs with the delivery of HR Training
Develop and deliver targeted HR training to Area and Account Managers in line with identified training needs and trends

Administration

Liaise with Payroll team/ HR Assistants with regards to payroll data for store based staff
Complete the Retail HR Newsletter
Support HRBPs with Annual Appraisal and Salary Review administration
Assist with ad-hoc projects as directed by the HRBPs and use initiative to suggest & implement positive change independently

PERSON SPECIFICATION

You will have a detailed and thorough understanding of ER processes and legislation. You will be customer service focused with strong organisational skills and attention to detail whilst managing priorities and a high volume of administrative tasks. You will have excellent communication skills and the ability to build and influence relationships at all levels.

PROFILE

• Self-starter
• Degree Calibre/Equivalent
• CIPD preferred
• Solid previous experience of high volume ER with a reasonable level of recruitment experience
• Strong working knowledge of UK and Ireland Employment Law
• Understanding of the Retail Industry and, ideally, the Cosmetic Market
• Commercial Awareness
• Team Player
• Able to adopt a flexible approach
• Ability to deal with confidential material
• Experience of working in a fast pace environment
• Ability to work with remote management
• A genuine passion for HR and desire to contribute to the success of the business and each Brand

POSITION WITHIN THE ORGANISATION

Reports To:
HR Business Partner

Direct Reports:
N/A

Internal:
HR Department
Dior Talent Manager
Area Managers
Account/Business Managers
Heads of Retail

External:
Department Store Managers
Department Store HR
External Recruitment Parties (e.g. Jobs Boards, Beauty Colleges)

An Initial Interview with member of the Talent Team

Task Based Interview with HRBP

Interview with HRD and HRBP