Job description

Would you like to join a high performing team who are committed to excellence in customer service?

Our Housing Benefits Service at Bolton Council process applications for Housing Benefit and Local Council Tax Support using a number of specialised IT systems including Capita’s benefits system (Academy) and NEC DM (document imaging system).

The successful candidate will manage a varied caseload and interpret complex legislation and make appropriate decisions, communicating with internal and external customers.

Job Type: Full-time

Salary: £21,968.00-£24,054.00 per year

Benefits:

• Additional leave
• Company pension
• Cycle to work scheme
• Gym membership
• Health & wellbeing programme
• Paid volunteer time
• Sick pay

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Bolton: reliably commute or plan to relocate before starting work (required)

Work Location: Hybrid remote in Bolton

Reference ID: BN-82623