Hotel Receptionist

Hotel Receptionist Liverpool, England

The Shankly Hotel
Full Time Liverpool, England 10.42 GBP HOURLY Today
Job description

Role Overview

To ensure the highest standard of guest care and welcome are demonstrated at all times.

Duties and Responsibilities include:

  • Ensure team provides an effective, efficient service at all times to standards in line with company procedures
  • Ensure efficient, effective communication between departments and reception and that effective handover between shifts takes place
  • Ensure team are aware of hotel availability and use every opportunity to maximize room sales
  • Be fully conversant and able to operate the hotel front office system
  • Ensure all reception duties are carried out to a high standard in accordance with hotel and company procedures
  • Ensure that quarterly targets set by your line manager are adhered to
  • Ensure team check billing instructions and guest credit for accuracy and deal with cash and credit transactions in accordance with hotel and company procedures
  • Complete any reasonable duties at the request of Line Manager/ General Manager
  • Take part in any training and development activities as required
  • Inspect front and back of reception for cleanliness
  • Be fully conversant with and adhere to Hotel Fire Procedures, Health and Safety Policy and all other legal requirements
  • Ensure total confidentiality is observed in the execution of your duties

What's in it for you?

  • Special rates and discounts in our hotel.
  • Company Pension

Job Type: Zero Hours


  • Company pension (Nest)
  • Employee discount 20%


  • 8 hour shift

Job Type: Zero hours contract

Salary: From £10.42 per hour


  • 8 hour shift

Work Location: In person

Hotel Receptionist
The Shankly Hotel
Liverpool, United Kingdom
Lawrence Kenwright
Unknown / Non-Applicable
201 to 500 Employees
Company - Private
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