Administrative Assistant Stockton-on-Tees, England
Job description
The role: Administrative Assistant
Base: GNAAS Trading Company,Progress House, Urlay Nook Road, Eaglescliffe, Stockton on Tees, TS16 0QB
Hours: 37 hours per week (Monday – Friday)
Contract Type: Permanent
Salary: £21,000 per annum
The Great North Air Ambulance Service (GNAAS) is a fast paced, growing organisation which operates two helicopter air ambulances alongside emergency response vehicles 365 days a year, across the North-East, North Yorkshire and Cumbria.
We are funded by public donations and needs to raise over £7.7m every year to maintain this life saving service in our region.
The charity’s Trading Company, based at our Headquarters in Eaglescliffe, recycles used clothing, office supplies and household items. All its’ profits are donated back into GNAAS, and it is the charity’s single largest donor.
We are currently seeking an Administrative Assistant on a fixed term basis to join our friendly and busy team. You’ll be working in a lively, vibrant environment, within our in-house team and liaising with our external supporters and customers.
You’ll also be surrounded by people who are as dedicated to saving lives as you are.
What will I be doing?
· Answering telephone, reviewing our social media channels and email enquiries/queries and organising collections in a timely manner with the highest standard of customer service, is the primary function of the role
· Data input and ensuring finance and other records are maintained
· Handle customer complaints and escalate as required to Operations Manager
· Warehouse duties when necessary
What skills are we looking for?
- Experience of operating in a similar role, working in a team of manual and administrative staff.
- Organised with excellent IT skills and telephone manner.
- A full current clean driving licence.
- The ability to communicate effectively with a diverse range of people.
- Works well as part of a team.
Each and every one of our employees contributes to our progress and is supporting our mission. We think that’s impressive.
Want to apply?Please complete our online application form andtell us why you are a perfect fit for this position!
Closing date for applications: Friday 5th May Open until filled. We will be shortlisting on a rolling basis and will close the vacancy once we have received sufficient applications.
Interview date: Interviews to take place in the week commencing 15th May.
We appreciate you taking the time to apply for this position. Due to the volume of applications that we are expecting, we are unable to respond to everyone. If you have not heard from us within two weeks of the closing date, unfortunately your application has not been successful on this occasion.
GNAAS is an equal opportunity employer that is committed to diversity and inclusion in the workplace.
We prohibit discrimination and harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic.
Job Types: Full-time, Permanent
Salary: £21,000.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Free parking
- On-site parking
- Sick pay
- Wellness programme
Schedule:
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Stockton-On-Tees: reliably commute or plan to relocate before starting work (required)
Work Location: In person
