Hotel Receptionist Huddersfield, England
The Old Golf House Hotel
Full Time
Huddersfield, England
9.55 GBP HOURLY Today
Job description
Our guests expect the highest standards in customer service and we are looking for a Receptionist to start ASAP
The ideal candidates will have the following:
The availability to work evenings, weekends and Bank Holidays. The Day Front Office Receptionist will be on a Rota for 7am to 3pm or 3pm-11pm shift
The main duties include but are not limited to:
- Check in any arriving guests and check out any departing guests.
- Answer telephone queries
- Good communication skills and presentation
- Answer emails
- Deal with any guest queries
- Ensure no guest is kept waiting at any time
- Help with luggage
- General reporting for reception
- To assist and support the Duty Manager in the day to day running of the reception and to ensure a consistently high level of service offered to guests. To encourage and develop team.
- Drive co-ordination and assist with development of procedures and standards within the Reception department.
- Assisting other departments whenever required
Making sure the banking and cash float is reconciled at the end of each shift
- Our Ideal Applicant:
- Prior hotel experience; preferably in Reception or Reservations
- Experience of providing excellent standards of guest care
- Knowledge of computerised check-in systems
- Familiarity with Microsoft Outlook
- Excellent standard of written and spoken English
- Smart personal presentation and polite manner
- Ability to stay calm under pressure
LIVE IN options available
Job Type: Full-time
Salary: From £9.55 per hour
Benefits:
- On-site parking
Schedule:
- 8 hour shift
Ability to commute/relocate:
- HUDDERSFIELD: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Reference ID: Receptionist - TOGH
