Job description
The Cambridge Hotel currently have a vacancy available as Hotel Receptionist, with immediate start. We are an award winning hotel and rank one of the highest in the local area for guest reviews.The Cambridge Hotel are looking for a energetic and motivated individual to join our team in a fast paced and busy environment.The role involves:
- Greeting guests on arrival and answering any questions effectively.
- Answering phone calls and dealing with any queries.
- Efficiently dealing with any in house guest requests.
- Effectively handle customer queries or complaints.
- Taking hotel overnight bookings from guests over the telephone, email or face to face.
- Using computer based programs to achieve business goals.
- Liaising with other departments such as Restaurant, Bar and housekeeping.
- Assisting other colleagues during busier periods.
- Undertaking other work related duties.
The ideal candidate would be able to demonstrate the following:
- Have excellent communication skills
- A warm and friendly approach when dealing with guests.
- Maintain a professional relationship with guests whilst be open and welcoming.
- Have experience using PC based software effectively.
- Be able to work under pressure and remain calm and focused.
- Work together with other teams members effectively
- Have previous hotel/receptionist experience and a understanding of the business (preferred although not essential)
- Be able to use social media site and booking engines to promote the business.
This role has an immediate start for the ideal candidate. Full training is provided and is an excellent opportunity to gain experience for a wide variety of industries. To apply please send your CV in an email or alternatively please feel free to bring your CV in person for an informal chat. You may also apply by phone on 01484 519892. Please ask for Imran between 9am and 5pm
We currently have one vacancy. The hours are:
Weekdays only, however, this may extend to weekends if required and available. The main hours will be as follows: Monday - Friday 3.30 pm to 9.30 pm.
Job Type: Permanent
Salary: From £10.50 per hour
Benefits:
- On-site parking
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Loyalty bonus
Ability to commute/relocate:
- Huddersfield HD1 5BS: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Reference ID: RECPTAUG22