Assistant Store Manager Ellesmere Port, England
Job description
What does it take for a footprint? That's right, a solid stand! And that's exactly what we give our employees, because they are the ones who support our joint success. Only together we can stand out from the crowd as an innovative brand for the perfect outdoor equipment. That's why we need not only co-thinkers, but also forward-thinkers, courageous mountaineers with a keen sense of trends and comfort - in everything we experience outdoors.
Overview
Due to expansion within in the business, we require an Assistant Store Manager for our busy Cheshire Oaks Outlet store.
Assisting the Store Manager, you will focus on driving sales and maximising store profitability while providing a First Class service.
You will continue to exceed the stores KPI's and maintain the company standards while following company guidelines.
Most importantly you will represent the business in the most professional manner.
Maintain customer retention by providing first class service.
Deal with inquiries and complaints and resolving the issue/request.
Drive consistency within your internal teams to achieve the highest service levels.
Ensure that targets are achieved and, where possible, exceeded.
Analyse Daily/Weekly reports to assist you in making key sales decisions.
Ensure mannequins, displays, and windows are updated in accordance with Visual Merchandising guidelines.
Develop existing team members and encourage progression within the company.
Hold regular training meetings within the store, making sure the team around you are able to maintain the high standards required.
Your DNA:
- Innovative approach to learning different kinds of tools
- Passionate about service excellence and customer experience
- Excellent written and verbal communication skills
- Ability to educate, elevate, engage, motivate, and inspire others
- Strong affinity to retail (physical and digital), sales driven and customer focused
- Hands-on-mentality
- Outgoing and effective relationship builder
- Professional skills in MS Office, knowledge of SAP/Business Objects beneficial
- Teamwork, attention to detail, structured work style, enthusiastic and confident of own abilities
Experience of working in a fast pace enviroment, managing 20+ employees would be an advantage.
Salary negotiable, depending on experience.
Please note due to the volume of applications we may not be able to respond personally to all applicants.
If you haven’t been contacted within two weeks of the vacancy closing date your application has not been successful on this occasion.
Job Type: Full-time
Benefits:
- Casual dress
- Company pension
- Employee discount
- Flexitime
- On-site parking
- Sick pay
- Store discount
Schedule:
- 8 hour shift
- Flexitime
- Monday to Friday
- Overtime
- Weekend availability
Experience:
- Retail Management: 1 year (preferred)
Work Location: In person
Expected start date: 08/05/2023
