Job description
Alexander’s is an award-winning Grand Café Bar and Terrace, set in a beautiful period building at the top of Skipton High Street. Our piece de resistance is our fabulous terrace & secret garden set beside the Leeds Liverpool Canal.
There’s something for everyone; a tiled parlour for morning coffee & afternoon tea, an elegant bar serving cocktails, craft beers, an extensive gin menu as well as handpicked wines & champagne. We have a stylish theatre kitchen serving up a delectable menu of nibbles, lunches, dinner, afternoon teas. We also host special events with entertainment and have a private dining area.
People are the stars of the show at Alexander’s, and we are looking for new talent to join our growing family!
We have an exciting opportunity for a Host to join our Front of House team. We are looking for someone to be our face Alexander’s – the first point of contact for all our guests. You will meet and greet customer when they first arrive, take their information and help them to get seated and provide a friendly dining experience.
Main responsibilities
· Offer a warm welcome to our customers as they enter Alexander’s
· Escort guests to their table.
· Responds to guest inquiries and requests, via telephone, email and social media, in a timely, friendly, and efficient manner.
· Monitor and to be accountable for booking activity via our booking system for present and future bookings
· Answers all guest questions / requests in a friendly and caring manner, takes appropriate action
· Assists others with side work including, but not limited to cleaning, stocking, folding silverware, etc.
· Helps fellow team members and other departments wherever necessary to maintain positive working relationships.
· The Host role will require you to have a flexible approach to your availability. Shift patterns will vary, days, evenings, late nights and weekends will be part of the job.
In return, we offer:
· Competitive rates of pay
· Generous tips
· Closed Monday and Tuesday, Christmas Day and Boxing Day
· Staff discount on food
We are recruiting for a variety of roles including full time, part time, school hours and casual/seasonal staff.
This position requires flexibility in working hours. Shift patterns will vary, days, evenings and weekends will be part of the job.
Job Types: Full-time, Part-time, Permanent
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Tips
Work Location: One location