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Job description

COME AND JOIN US

We are currently seeking enthusiastic hospitality students looking for a 12 month internship in one of the following specialties:

• Guest Experience
• Housekeeping
• Culinary

Gleneagles has inspired generations of students, who’ve learnt their trade in our beautiful hotel, honed their craft and kick-started successful careers in the field of hospitality. So much more than a job, our Internships provide a journey of discovery, an opportunity to learn from experts at the very top of their game, an outstanding professional development experience, and an industry kitemark that is recognised globally.

An Internship at Gleneagles is the perfect training ground for the fast-paced field of hotel operations, where passion, pride, diligence and teamwork come together to ensure our guests have an exceptionally memorable experience.

From welcoming our guests at reception and overseeing their stay till departure to providing extra fluffy towels at turn-down, or creating a memorable meal in one of our 9 bars and restaurants, it’s the perfect training ground for a career in hospitality and any discipline or field that requires skills in prioritisation, communication and customer relations.

The minimum on target earning potential for this internship is £25,301 / annual salary - comprising your base salary plus a qualified estimate of £3,500 in gratuities and service charge.* As a member of the Gleneagles team, you will also enjoy a fantastic range of perks, benefits and rewards

ABOUT GLENEAGLES

One of the world’s most iconic luxury hotels and country estates, Gleneagles has been making memories for nearly a century. Recently crowned ‘Best Hotel in the World’ in the Virtuoso Best of the Best Awards and ‘No. 1 UK Resort’ in the Conde Nast Traveller 2021 Readers’ Choice Awards, everything we do is about surpassing expectations and creating exceptional hospitality experiences for our guests.

WORKING AT GLENEAGLES

We’re devoted to making our people feel as valued as our guests. In this way, we strive to support the whole ‘you’ – not just the professional part but the personal part too. People join our team for all sorts of reasons. Some work here permanently to develop a career, some work seasonally, while others have a schedule to fit around their personal commitments. However long you plan to stay with us and whatever hours you’d prefer to work, we’re open to flexible working requests and offer hours, shift patterns and contract types to suit everyone.

Location; Auchterarder, just off the A9. Gleneagles is also within easy reach of a number of Scottish towns and cities: Edinburgh City Centre (1hr), Glasgow or Dundee (50mins), Stirling and Perth (25mins).

If you are our next Intern, please forward your most recent CV to us today!
Here's a bit more detail on what we see you doing in this role:
Fully immersed in operations from day one, you’ll be learning on the job, building your talents, and developing your skills and experience
Working in the department of your choice for a period of 12 months, you’ll complete a personalised learning and development journey bespoke to your role. This includes access to our internal training and development programmes.
Guided by a dedicated mentor who will support you throughout your 12 months, your personal development plan will be fully aligned to your needs and your ambitions
You’ll have the opportunity to experience 2 weeks as part a totally different department of your choice
Interact with our guests, always warm, professional, helpful and doing everything you can to exceed their expectations; playing your part in making their stay with us 5 star in every way

The kind of person we're looking for:
You have a passion for hospitality and you’re studying towards a relevant qualification in the industry
Ambitious for your future, you’ll have the determination to succeed, and have a desire to take your first steps into a career in hospitality with a world-leading hospitality brand
Highly motivated and possessing an immense sense of pride in your work; you're passionate about delivering the high standards for our guests in line with the Gleneagles brand
You have a positive “can do” attitude to solving problems in a professional and courteous manner
A strong team player with great communication skills and an enthusiastic approach; you're well organised and punctual with an eagle eye for detail
You want to be part of a team that works hard, supports each other and above all has fun along the way

What’s in it for you:
Time to let your hair down
30 days holiday (including bank holidays) that increases with service
Seasonal parties and local social events
50% discount on Food & Beverage, Country Pursuits, Spa and Hair Salon (Mon-Thurs) and the Golf Driving Range
Golf Membership (with access to all 3 championship courses) for £50.00 per annum

Treats in your pocket
Flexi points into your Perkbox wallet to spend as you choose. The points can be spent immediately, or you can save them up over a number of months, for perks that cost that little bit more. All this gives you greater choice, so you can pick the things that mean the most to you!
Free ‘pay day’ lunch and monthly drinks offers
A generous ‘refer a friend’ scheme

Be our guest
Stay with us as a guest at Gleneagles for 2 nights per year at £65.00 per room B&B per night
Friends & Family rate of £95.00 B&B per night
Enjoy discounted rooms and restaurants rates with up to 50% off across the wider Ennismore brands and hotels, located across some spectacular locations, including London, Paris, Rome, Dubai, Doha, Rio, NY, Chicago and LA...to name just a few
Subsidised, single occupancy, en-suite accommodation available on our estate

Investment in your development and wellbeing
Life Insurance
Employee Assistance Programme, offering support and confidential advice for you and your family when you need it most
Ongoing investment in your personal development with access to internal and external training qualifications and programmes
Internal career opportunities across a wider range of specialisms and departments
Monthly recognition programme
Volunteering day every year with a charitable partner of your choice
Complimentary access to our staff gym
Gleneagles Cycle Scheme to spread the cost of the bike that you really want and reduce your carbon footprint

• About gratuities & service charge:

Gratuities (tips) and service charge (an additional charge added to our room rates and services across the estate that is passed directly to our employees) are paid on a pro-rata basis regardless of your role
It is estimated that in 2023, our full-time employees can expect to receive around £3,000 in addition to their annual salary