Job description
Empire Brokers are an independent brokerage based in Harrow, Greater London.
We offer insurance services to individuals and businesses in the local community and across the United Kingdom.
Working in a friendly, motivated environment where teamwork and positivity are part of the company culture, we are seeking a senior account manager to join the General Insurance team.
At Empire Brokers, we strongly believe in community and want to invest in our future by offering an opportunity to develop a career in insurance.
About the role
As an insurance broker, we act as an intermediary between our clients and insurance companies and offer various products, from a panel of insurers, to ensure that our clients get the best deal.
You will have the opportunity to manage and service clients at a well-established, family run business to assist the maintenance and growth of our existing book of business.
This role requires the individual to be responsible for carrying various functions, including but not limited to the following:
- To administer, service and manage new and existing clients, including visiting clients, obtaining risk information, administration, preparation of presentations to insurers, negotiating premiums with underwriters, processing adjustments and preparing client reports and other documentation.
- Maintenance and growth of existing book of business to meet monthly and annual targets. To sell and cross-sell insurance products according to clients demands and needs and to secure new business form client referrals or leads generated by yourself/the company.
- Accessing various channels to obtain quotations such as Acturis, insurer e-trade portals, EDI, and manual submissions.
- Keep detailed records of all correspondence with clients, insurers and third parties including telephone transcripts and emails. All functions to be performed by fully utilising the Acturis broking software.
- Ensure that you comply with company procedures, and are up-to date with industry changes, compliance and regulation including FCA guidelines, TCF, GDPR, IDD etc.
Key Skills, Experience and qualifications required
- Broking Experience: At least three years’ broking experience dealing with commercial insurance product lines, in an account manager/account executive role within a sizable general insurance company/brokerage.
- Product Classes: Technically very competent on commercial insurance classes including Property, Commercial Combined, SME packages, Fleet and have an excellent working knowledge of most areas of personal and commercial insurance for all classes of insurance, including specialised areas such as Marine, and Liabilities.
- Communication: As you will be liaising with clients, insurers and third parties you will require excellent written, verbal and interpersonal communication skills. Competent business letter-writing skills and particular attention to scope of cover, exclusions, extensions and policy shortfalls to specific perils.
- Computer Skills: Proficient in MS Word, Excel, Outlook, PowerPoint and usage of office computer equipment such as PC’s, photocopiers, scanners, setting up equipment.
- Organisation: You must have the ability to multi-task and manage workload priorities to meet required timeframes.
- Team Work: As you will be part of a small team, you will need to work effectively with other staff members. You will need to be accurate, meticulous and reliable and have a positive attitude showing tolerance to workload execution/ colleagues and management.
- University degree and Cert CII insurance qualification
- Familiar with broking software Acturis and insurer e-trade quote portals.
You will be given appropriate support and supervision to carry out your job role. This includes providing you with opportunities to practice new skills in the work environment and delivering further training when required.
We aim to continue to support your career development by offering ongoing training and development opportunities, as your career progresses with Empire Brokers.
We will also encourage and support you to obtain the Level 3 Insurance Practitioner Standard, supported by the Chartered Insurance Institute (CII) Qualifications, to become Cert CII qualified (https://www.cii.co.uk/).
Salary: £35,000 + depending on experience
Quarterly team bonus
Share of commission for introduced business
28 days annual leave
Company pension
Office Hours: Mon – Fri 9:00am – 5:30pm
Please get in contact if you are looking for an exciting opportunity.
Job Types: Permanent, Full-time
Salary: From £35,000.00 per year
Benefits:
- Company pension
- Employee discount
- Flexitime
Schedule:
- 8 hour shift
- Flexitime
- Holidays
- Monday to Friday
- No weekends
Supplemental pay types:
- Performance bonus
- Quarterly bonus
Ability to commute/relocate:
- Harrow: reliably commute or plan to relocate before starting work (required)
Experience:
- Insurance Broking: 3 years (preferred)
- Commercial Lines: 3 years (preferred)
Work authorisation:
- United Kingdom (preferred)
Work Location: In person
Application deadline: 11/10/2023