Healthcare Assistant Birmingham, England
Job description
To work as a member of the healthcare team, in the delivery of healthcare that is safe and caring; locally engaged; efficient and innovative. To provide high quality, patient centred care under the supervision of qualified staff. To be accountable for your actions and omissions.
Maintain confidentiality at all times.
Promote effective and efficient communication with all members of the multi-professional team.
Provide effective working relationships with patients/relatives/carers/ nursing team/medical and multi-disciplinary teams.
Contribute to effective communication and minimise barriers where there are communication differences.
Report any complaints to the registered practitioner in charge immediately.
Provide and receive routine information.
Exhibit professional behaviour and attitude at all times.
Demonstrate excellent customer service skills.
The Royal Orthopaedic Hospital NHS Foundation Trust is one of the largest specialist orthopaedic units in Europe. We offer planned orthopaedic surgery to people locally, nationally and internationally.
Our Trust is a very special hospital; big enough to deliver world class services and small enough to offer exceptional patient and staff experience. We offer a working experience unique in the West Midlands and we're always on the lookout for passionate people to join our award-winning team.
The ROH is an equal opportunities employer. We employ people of difference and are committed to growing an inclusive culture, where difference is celebrated, and people feel able to bring their whole and authentic self to work.
We are a Disability Confident Leader and offer a range of inclusive, family friendly and flexible working arrangements and policies, to support our people in the workplace. Flexible working requests will be considered.
The Trust is committed to the Disability Confident Interview Scheme and will offer an interview to disabled applicants who meet the minimum criteria for a vacancy and consider them on their abilities.
If you have a disability and need any support with your application or require any reasonable adjustments to be implemented please do get in touch with the Recruiting Manager for this position so that the team can support you.
To provide high quality, patient centred care under the supervision of qualified staff. To be accountable for your actions and omissions.
See attached Job Description and Job Specification
