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Job Title: Health Care Assistant - Diagnostic Imaging Support/Radiography

Location: Leicester - Glenfield Hospital (DHC Mobile Radiography Unit)

Contract Type: Full-Time, 36 hours per week with optional overtime

Hours: Condensed hours, 3 x 12 hour shifts 8am-8pm

Pay: £21,000 per year

Diagnostic Healthcare was established in 2004 and provides medical diagnostic imaging services of MRI, Ultrasound, DEXA, CT, X-ray and CBCT to both NHS and private patients. We deliver over 300,000 scan appointments every year from over 75 locations. There has never been a more exciting time to join Diagnostic Healthcare as we grow and expand at a rapid pace, offering a wider range of ever-expanding modalities and the opportunity to work with cutting edge equipment as we invest in our imaging fleet and static locations.

Due to continued growth and expansion, we have an exciting opportunity for a Radiography Health Care Assistant (Diagnostic Imaging Assistant) to join us supporting the delivery of our mobile radiography service across our sites in Leicester. This is a rewarding role where you will be working closely alongside our radiographers to ensure Diagnostic Healthcare provides an exceptional quality imaging service at all times for our patients.

The post is full time and will require a dynamic individual to cover 3 x 12 hour day shifts with optional overtime at an enhanced rate (for hours completed beyond full time hours).

Previous experience in a Healthcare Assistant role within a hospital or healthcare environment is highly desirable but not a requirement as full training will be provided. We will also be delighted to consider candidates with some prior experience providing excellent customer service in a customer-facing role & are wishing to learn new skills in an a different industry.

Key responsibilities:

• Meeting and greeting the patient in a pleasant, confident and professional manner and explaining the scanning procedure.
• Escorting patients to and from the unit including providing a dynamic risk assessment, use of the mobile unit lift, safety screening patients, and positioning the patients on the scanner
• Providing excellent patient care and customer service and providing the patient with the option to complete the patient survey after their scan.
• Ensuring the scan room and waiting areas are kept clean and tidy at all times maintaining a safe clinical environment free from hazards.
• Taking ownership of administrative tasks, post processing checks, and end of day reporting, working on the Trust and DHC worklist and PACS systems.
• Complying with the health and safety procedures, infection control & dress code policies and clinical local rules.

The successful candidate will be:

• A confident and friendly communicator with great inter-personal skills.
• Able to use their people skills to put patients at ease before, during, and after their scan to ensure an exceptional service for all patients.
• Able to communicate effectively as part of a team as well as providing correct and consistent information with patients.
• Passionate about providing great customer experience

What can we offer?

• Overtime enhancement (for hours completed beyond full time equivalent)
• Travel expenses and mileage
• Company Pension
• Annual leave purchase scheme (after 1 years' service)
• Free Uniforms
• Bi-annual company events

If this sounds interesting & you are looking for that next step to pursue a varied and exiting career then we want to hear from you! Submit your CV to apply and see what we can offer you.

Job Types: Full-time, Permanent

Salary: £2,100.00 per hour

Benefits:

• Company events
• Company pension
• Free or subsidised travel
• Referral programme

Schedule:

• 12 hour shift
• Overtime

Supplemental pay types:

• Yearly bonus

COVID-19 considerations:
Full PPE provided

Ability to commute/relocate:

• Leicester: reliably commute or plan to relocate before starting work (required)

Experience:

• Patient care: 1 year (preferred)
• Customer service: 1 year (preferred)

Licence/Certification:

• Driving Licence (preferred)

Work authorisation:

• United Kingdom (required)

Work Location: In person

Application deadline: 15/05/2023