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SALARY: £45,428 to £62,463

JOB LOCATION: Flexible - regular travel to More London Place

HOURS: 36 hours per week

CONTRACT TYPE: Permanent

We’re looking to appoint a Head of the Chief Executive Office to deliver a personalised, highly professional and confidential support to Clarion Group’s Chief Executive Office.

What you’ll do

This role is critical to the smooth running of the Group Executive Team function, so we’ll be looking to you to undertake a number of complex administrative duties for and on behalf of Clarion’s Chief Executive, many of which are highly confidential and sensitive in their nature.

You’ll be responsible for acknowledging any complaints or queries and will work closely with relevant operational teams to manage all complaints to completion and resolution, escalating to senior management in instances where the complaint is not resolved quickly or to a satisfactory level.

You’ll also prioritise and proactively resolve all issues and queries raised to the Chief Executive’s Office by local councillors and Members of Parliament, providing a professional dialogue and ensuring they receive a satisfactory, personal and attentive response, and are treated with respect at all times

We’ll look to you to prepare and coordinate reports, create and circulate high level meeting agendas, take accurate minutes and deliver tailored letters and emails, all of which must be of the very highest standard.

You’ll proactively manage the Chief Executive’s business diary, balancing their time spent attending key internal and external events with time spent dealing with strategic matters and with visiting teams across the Group.

Working unsupervised, you’ll be expected to take responsibility for arranging venues, equipment, catering, accommodation, and travel for a variety of internal and external conferences, meetings, seminars and exhibitions, as well as researching and gathering information to ensure the Chief Executive is well prepared for all such visits and speaking engagements.

On a day to day basis, acting as a first point of contact you’ll receive and respond a broad range of enquiries by telephone, email or mail or other means and receive visitors with excellent customer care skills.

What we’re looking for

You’ll need excellent organisational, planning and administrative skills to be successful in the role of Head of Chief Executive Office, including an ability to write clear, accurate and concise reports, take comprehensive minutes and proof reading, with a high level of IT proficiency. We’re seeking someone with strong communication, stakeholder relationship and interpersonal skills.

What you can expect from us

Here at Clarion we’re dedicated to rewarding hard work and commitment and providing benefits that support you and your lifestyle.

As standard we offer;-

Other perks

If you’re a motivated, responsible and customer focused individual capable of delivering a professional and confidential service, and understands the importance of prioritising and managing the relationships between Clarion, our customers, MPs and Councillors then we very much look forward to hearing from you.

Closing Date: Monday 3rd July 2023 at midnight

You can download the role profile here –

You can also view more information from Claire Miller here

What will happen next?

This is a critical role for our organisation, so naturally we‘ll want to ensure you are the best fit for us, and you are sure that Clarion is right for you.

If your application is shortlisted by our interview panel to progress, we’ll ask you to record your answers to a couple of questions via a video link. The final stage will be to attend either a virtual or in person interview(s) and undertake an online assessment questionnaire.

Diversity and Inclusion

We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks.

We’re committed to building a strong, diverse workforce and making Clarion an inclusive place to work.