Front of House Receptionist

Front of House Receptionist Edinburgh, Scotland

Energize Health & Fitness
Full Time Edinburgh, Scotland 9.5 GBP HOURLY Today
Job description

  • To be the first point of contact for all members and guests entering the club
  • To work with team members to ensure that the club offers a consistent customer experience that complies with Energize brand standards
  • To understand the Energize systems and products and ensure communication is correct to all members and guests
  • To utilise the Clubwise management system to maintain member records and book appointments
  • To complete all task calls and processes generated by Clubwise
  • To answer emails in an effectively timely manner
  • To conduct sales tours and offer the best membership options
  • To be active at gaining prospects and converting them to sales
  • To promote the member referral scheme
  • To deal with member complaints and membership issues
  • Hourly changing room checks, ensuring kept to the highest standards and cleaning when necessary
  • To be adaptable to work in other areas of the club when necessary

Job Type: Part-time
Part-time hours: 5-12 per week

Salary: From £9.50 per hour

Benefits:

  • Casual dress
  • Discounted or free food
  • Employee discount
  • Free parking
  • Gym membership
  • On-site parking

Schedule:

  • Day shift
  • Holidays
  • Monday to Friday
  • Weekend availability

Ability to commute/relocate:

  • EDINBURGH: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Reference ID: Front of House

Front of House Receptionist
Energize Health & Fitness

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