Front of House Porter Southend-on-Sea, England
Job description
Trafalgar UK Theatres Southend Limited provides a stunning range of live entertainment, theatre, and dining in our two venues, the Cliffs Pavilion and the Palace Theatre, in the heart of Southend-on-Sea.
The Cliffs Pavilion is one of 12 venues within the regional Trafalgar UK Theatre family. A flexible venue with an auditorium capacity of 1655 seated and 2250 standing, positioned overlooking the Thames Estuary at the heart of the community. It houses a wide variety of experiences, such as events, conferences, musicals, comedians, plays, dance, pantomime, music concerts and much more.
The Palace Theatre, which opened in 1912, is a delightful Edwardian theatre retaining many features from its music hall origins, and includes The Dixon Studio located on the first floor. The studio is regularly used for a range of small-scale presentations including both amateur and professional productions, stand-up comedians and children's theatre.
Employment type:
Casual
Salary:
£9.50 per hour
Hours:
Flexible Working hours will include evenings, weekends and Bank Holidays.
Work location:
You will be based at Trafalgar UK Theatres Southend Ltd and may be required to travel to and work at other Trafalgar Theatre venues. Approved travel expenses will be reimbursed.
Purpose of the role:
As part of the Portering team the post holder will ensure the Cliffs Pavilion and Palace Theatre’s standards of professionalism and presentation are maintained at
all times.
Our ideal candidate:
The successful candidate will have an understanding of fire safety, security requirements and event planning is desirable. Excellent verbal communication and time management skills are essential. The role includes lone and assisted manual handling tasks.
KEY ACCOUNTABILITIES
Accountabilities
- Undertake cleaning duties as directed to specified standards and to the satisfaction of the Head Porter/Duty Management.
- Assist in maintaining the exterior areas of the building, including sweeping, litter picking, weeding and hosing down if necessary, as well as maintenance of the pond and bin areas as instructed.
- Assist the Head Porter and Maintenance Technician in the day to day programme of scheduled and reactive maintenance and repair work.
- Ensure all storage areas and cupboards are kept clean, fully stocked and organised.
- Use all materials and equipment issued as instructed, following COSHH guide lines.
- Support the Head Porter and main cleaning contractors by ensuring all equipment is in good working order, safe to use and has the necessary PAT certification, reporting faults or concerns immediately to the Head Porter.
- Report any faults, damage or hazardous situations immediately, following Health and Safety policy guidelines.
- As a key holder, undertake unlocking, opening and securing of theatre and hospitality areas as required and instructed.
- Issue building keys as necessary to visiting contractors and ensure return of the same.
- Attend to the fire alarm panel in the event of activation and assist with evacuation procedures.
- Assist in the preparation and setting up of the auditorium and ancillary areas as directed.
- With assistance move furniture, equipment and peripherals as and when required and directed.
- Stock WC facilities throughout the building as directed.
- Undertake weekly water safety tests.
- Receive, check, sign for and store all deliveries to the buildings in the appropriate areas.
- Maintain up to date displays of internal and external marketing materials as directed by the Marketing Manager and duty management team
- Assist with the storage and retrieval of archive files and paperwork, ensuring boxes are correctly labelled by the appropriate department. Store and destroy as directed.
- Undertake car park duties as required.
- At all times abide by the terms of HQ Theatres’ Health and Safety Policy detailed in the Staff Handbook, ensuring a safe, clean and well-presented environment for staff and visitors.
- Conduct safety inspections of the building and its external areas.
Other Responsibilities
- Dress in accordance with the Southend Theatres uniform policy and wear protective clothing as issued.
- Attend staff meetings as instructed.
- Undertake any relevant training and development that may be required.
- Carry out any other duties as required from time to time, taking into consideration the grade of the post and the capabilities of the post holder.
This Job Description is not an exhaustive description of your duties. You will be required to adopt a flexible approach to your role and responsibilities. In particular, from time to time, you may be required to undertake such alternative or additional duties as may be commensurate with your skills, experience and capabilities.
Job details
