Hotel Operations Manager Dover, England
Job description
An exciting opportunity exists to join the 4 star Best Western Premier Dover Marina Hotel and Spa as Hotel Operations Manager.
The hotel is expanding with a multi million pound investment in additional guest rooms, function room, bistro and bar so it is a great opportunity to be part of a keen motivated team
Duties:
- Oversee all aspects of hotel operations, including front desk, housekeeping, maintenance, and food and beverage departments.
- Ensure exceptional guest service and satisfaction by maintaining high standards of quality and cleanliness.
- Develop and implement strategies to maximize revenue and occupancy rates.
- Manage budgets and financial performance of the hotel.
- Recruit, train, and supervise hotel staff.
- Monitor and maintain hotel facilities to ensure a safe and comfortable environment for guests.
- Address guest complaints and resolve issues in a timely manner.
- Collaborate with other departments to coordinate hotel events and promotions.
Experience:
- Previous experience in hotel management or a related field is required.
- Strong leadership skills with the ability to motivate and inspire a team.
- Excellent communication and interpersonal skills.
- Proven track record of achieving financial targets and driving revenue growth.
- Knowledge of hotel operations, including front desk procedures, housekeeping standards, and food and beverage service.
- Familiarity with hotel reservation systems and property management software.
- Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.
If you are a highly motivated individual with a passion for hospitality and a proven track record in hotel management, we invite you to apply for the position of Hotel operations Manager. We offer competitive compensation, benefits package, and opportunities for career advancement. Join our team and contribute to creating memorable experiences for our guests. Apply now!
Job Type: Full-time
Benefits:
- Employee discount
Ability to commute/relocate:
- Dover, CT17 9BP: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Reference ID: TB23/1209/2
