Front of House Office Coordinator

Front of House Office Coordinator London, England

HeyLuna
Full Time London, England 30000 GBP ANNUAL Today
Job description

Front of House Office Coordinator

Telco Scale Up

London

£30K+ Bonus


We are searching for a proactive and dynamic Office Coordinator to join an exciting Telco scale up. The Office Coordinator needs to be passionate about delivering an excellent front of house service. This role is a great opportunity for someone who enjoys being hands-on and having a variety of responsibilities. You will be responsible for collaborating effectively with different stakeholders. You will be required to support the day-to-day running of the office, the main reception, and ensure that the facilities and surrounding areas are presentable, warm and welcoming.

This is a key role at the compant as you will be the first point of contact, who will support all stakeholders. This includes: visitors, employees, and customers, so having an interest in internal communication and employee engagement is vital. This is a full-time office-based role in Liverpool St, London. You will undertake a range of duties to facilitate a smooth operation across the business. This role is great for someone who has a resourceful approach, is resilient and proactive.

Responsibilities:

  • Offer a high-level guest experience by greeting all guests, visitors and team members when entering the office.
  • Manage front desk telephony and incoming and outgoing postal deliveries.
  • Liaise and support the Facilities Lead with audits and product orders.
  • Communicate with the main buildings external front of house staff.
  • Ensure visitors are booked into our detailed management system.
  • Maintain a clean and organised office appearance.
  • Take ownership of Meeting Room Management; ensuring all rooms are set and reset within the high volume of bookings throughout the day.
  • To assist and liaise with the Office Lead in the development of quality control procedures.
  • Liaise with internal and external stakeholders to support with event organisation.
  • To complete supply inventories, ensuring that stock is always readily available.
  • Support the Office Lead with internal projects.
  • To continually act as the point of contact for both internal and external parties, always looking to improve communication in the office.
  • Liaise with our People & Culture team and other relevant teams during the onboarding process to ensure it runs smoothly and being a welcoming point of reference for new starters.
  • Support with other ad hoc duties both internally and externally.

Experience:

  • Excellent written and verbal communication skills.
  • You must have impeccable personal presentation.
  • Ability to think quickly and adapt to change.
  • Self-motivated, independent and to have the ability to use your own initiative.
  • Flexible team player who is willing to do what it takes to get the job done efficiently.
  • Excellent organisational and problem-solving skills.
  • Communicate effectively with all Stakeholders (Customers, Employees & Visitors).
  • Approachable and friendly manner.
  • Proficient to expert level in Microsoft Office and other office productivity tools, with willingness to learn new software and systems.
  • At least 2-3 years of relevant experience.
  • Ability to remain calm, professional, discreet and to act with tact and diplomacy when working under pressure and in tricky situations.

Front of House Office Coordinator
HeyLuna

www.heyluna.io
London, United Kingdom
Unknown / Non-Applicable
Unknown
Company - Public
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