French Travel Consultant (Paris based) Paris
Job description
For 130 years, we’ve been committed to continuously improving what we do for our guests and the people we work with. As French Travel Consultant, you’ll be responsible for: Receive clients directly in our office Make phone calls, e-mails and/or chats and act as the first point of contact for customers Maximize every sales opportunity Focus on quality customer service Provide an effective, polite, friendly and professional service Dealing with Groups Hurtigruten is one of Norway's strongest brands and is a spearhead in Norwegian and international tourism. Its ships have been operating in and exploring some of the most challenging waters in the world since 1893; the roots go back to the Norwegian polar heroes. The combination of local transport and tourism with its ships in a year-round route along the Norwegian coast creates today's authentic experiences for guests from all over the world. Hurtigruten is also the worlds largest expedition cruise company, which comes with a responsibility to ensure that sustainability is integrated across all of the operations. It focuses on innovation, technology and concrete measures to explore as responsibly as possible. The Expedition ships offer unforgettable voyages to Antarctica, Greenland, Iceland, Spitsbergen, the Americas, Europe and across the Atlantic Ocean etc. Fluent French language skills, written and spoken (at least C2 level) English language skills, written and spoken (at least B2) Strong customer service experience (Preferably in Tourism Industry) Good communication skills Proven ability to handle multiple tasks and demonstrate flexibility Ability to work in a fast-paced environment Results-oriented and attentive to details We offer Good staff benefits, including family and friends, discount on our amazing voyages Enthusiastic and ambitious colleagues Opportunity to experience a truly international working environment Friendly, positive team Additional information Working time: full-time work based on monthly schedules, opening hours: Mon-Fri 09.00 – 18 (Based on weekly 35 hours work). Sat, Sun: Closed. Play your part Inspire the Adventure Make tomorrow better The undisputed global leader in sustainable inspirational adventure travel — a catalyst for change towards a greener travel industry. Formed in 1893, Hurtigruten Group is the world’s leading adventure travel group. We have 2,400+ employees worldwide, representing more than 50 nationalities. They form part of three main business units — Hurtigruten Expeditions, Hurtigruten Coastal Express, and Hurtigruten Svalbard — which offer unique small-ship and land-based adventures from pole-to-pole. For almost 130 years we have pushed boundaries on expedition travel and sailed tourists, locals and cargo around the Norwegian coastline and polar regions. We have made Norway more connected, impacting the lives of millions of people. And we continue to share knowledge with our international guests about wildlife, local communities, science and the natural world. As a Group, we are revolutionising the travel industry’s approach to sustainability through a number of vital initiatives to protect the world we explore. Single-use plastic ban Hurtigruten was the first major travel company to have removed single-use plastic from its entire fleet and our hotels. Hybrid Explorer ships Hurtigruten has two hybrid-electric powered expedition cruise ships that offer a 20% reduction of fuel consumption. Beach cleanups Hurtigruten Expedition Teams encourage guests to take part in beach clean-ups, which results in several metric tonnes of trash every year being removed. Hurtigruten Foundation The Foundation specialises in the conservation of endangered species, fighting against marine and plastic pollution.
