Food & Beverage Manager Twickenham, England
Job description
We treat our people like family and our guest like royalty!
Directly connected to Terminal 4 of Heathrow Airport, the Crowne Plaza & Holiday Inn Express T4 is a dual-branded hotel with 761 bedrooms in total and offers a range of food and beverage outlets, as well as 5 meeting rooms.
Food & Beverage Manager
We have an exciting opportunity for a Food & Beverage Manager to lead the team at Crowne Plaza & Holiday Inn Express T4 and delight our guests with amazing service all day every day.
The Food & Beverage Manager is a key role within the hotel operation. Joining an exceptional team, you will have overall responsibility for ensuring all guests have a truly personalised service experience from their arrival to their departure. As Food & Beverage Manager you will also be required to manage, train, and develop team members. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Manage all Food and Beverage Outlet operations
- Maintain exceptional levels of customer service
- Ensure compliance of brand standards
- Recruit, manage, train and develop the Food and Beverage team
- Manage guest queries in a timely and efficient manner
- Work within budgeted guidelines in relation to Food, Liquor Costs and Payroll
- Set departmental targets and objectives, work schedules, budgets, and policies and procedures
- Develop menus with other members of Food and Beverage team
Who are we looking for?
- You are a true people’s person, with passion to delight our guest with amazing service
- You will have the ability to remain calm during difficult situations, in a very busy environment whilst managing multiple priorities
- You have a good working knowledge of food and beverages, and licencing regulation
- You are a great leader and strive to develop and motivate the team
- Previous experience in a similar role and setting essential
What do we offer:
Our Food & Beverage Manager receive some excellent Company benefits:
- A very competitive salary
- 28 days paid holiday with an extra 5 days, following 5 years’ service
- Discounted hotel room rates across our hotels, for you and friends and family including access to IHG rates (team member travel programme)
- Fantastic Training and Development opportunities
- Free Meals on shift
- Pension cover
- Unrivalled Career Progression prospects
Apply now to be our new Food & Beverage Manager!
