advisor

advisor Stoke-on-Trent, England

Bet365
Full Time Stoke-on-Trent, England 24960 - 12.04 GBP ANNUAL Today
Job description

Overview

Operations

Full Time

Closes 18/06/23

Stoke-on-Trent

Full Time

Closes 18/06/23

Who we are looking for

A Customer Verification Advisor who will play a key part in the verification process of our global customer base.

We are looking for bright, inquisitive and enthusiastic individuals to join our growing Verification team.

You will use our bespoke internal applications and liaise with internal and external customers to ensure a high level of service is provided. Full training is provided from your very first day.

There will be many progression opportunities and your line managers will continuously support you to succeed in your career.

The position is offered on a full time basis and will require a flexible approach to working hours; working any five days from seven, including weekends, evenings and bank holidays.

The starting salary for this position is competitive increasing to £24,960 per annum upon successful completion of training.

We offer an annual bonus scheme, Company pension and a wide range of other benefits including a day off for your birthday.

This role is eligible for inclusion in the Company’s hybrid working policy.

Successful applicants will need to provide proof of eligibility to work in the UK.

Preferred skills and experience

Passionate in delivering a high level of customer service at all times.
Friendly and professional telephone manner.
Ability to deal with a wide range of customers, both external and internal, via various communication methods.
Ability to work to high standards when under pressure.
Ability to prioritise tasks.

Main Responsibilities

Verifying identification documents provided by our customers.
Reviewing customers’ registration details.
Responding to customer verification queries in a timely manner via Live Chat, telephone and email.
Assisting other departments with verification queries.
Ensuring compliance with our Company verification processes.

Want to become part of the team?

The benefits of working with us

Bonus Schemes

Recognition for your performance and hard work.

Company Pension

Preparing you for later life with a top pension.

Employee Assistance Programme

Supporting the wellbeing of you and your family.

Eye Care

In a digital world, we help take care of your vision.

Stoke-on-Trent

We were founded here in 2000 out of a portacabin, and now we are one of the largest private employers in the area.

Our location

  • Historically, the area found its fortune creating world renowned pottery.
  • We benefit from great transport links due to our central location.
  • The bet365 Stadium is home to Stoke City football club.
  • Alton Towers, World of Wedgwood and the Trentham Monkey Forest are just some of the nearby attractions.

What we get up to

Our Stoke office is home to our industry leading technology provider, Hillside (Technology) Ltd, and also support services roles to our gambling operations. The opportunities are endless, with roles in Technology, Marketing and Customer Support departments all under one roof.

Many of our teams operate 24 hours a day, so it is a hub of activity at all times.

Some location benefits

On-Site Restaurant

Tea and Coffee Service

Great Commuter Links

Company Leisure Facility

About Bet365

CEO: Denise and John Coates
Revenue: $2 to $5 billion (USD)
Size: 5001 to 10000 Employees
Type: Company - Private
Website: www.bet365.com
Year Founded: 2000

advisor
Bet365

www.bet365.com
Stoke-on-Trent, United Kingdom
Denise and John Coates
$2 to $5 billion (USD)
5001 to 10000 Employees
Company - Private
Internet & Web Services
2000
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