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Job description

About You

We are seeking for someone who is solution focused, attentive to detail, eager to learn, and has a passion for providing excellent customer service. As a team player with effective communication, you can multitask alongside a diverse workforce under high pressure in a fast-paced environment.

Nature of Role

including but not limited to

• Answer phone calls for takeaways and reservation
• Notify customers of their order status
• Handle customer complaints
• Show customers to their table
• Take food and drink orders
• Fulfil drink orders
• Serve plates and dishes
• Wash dishes and glasses
• Replenish cutlery
• Table setting
• Ad hoc admin/cleaning (usually to kill time on a quiet shift)
• Closing duties: hoover, mop, clean menus, top up drinks
• Optimise order assignments

Training

• You will be given full training so don’t worry if you do not have any work experience.
• Initially you will receive training during the weekdays, but the goal is for you to be confident enough to handle our busiest nights

This role is for you if you

• are flexible - work shifts are on a rota basis
• have strong work ethics.

Shifts

• Shift starts between 5pm-7pm for a minimum of 3 hours.
• Your shift could end around midnight on our busiest nights - usually on Fridays and Saturdays or when we have big parties
• Your first shift will start at 4pm so we can provide training when it is quiet.

Benefits

• A great opportunity to have experience on your CV
• 1 free dish per shift
• 10% staff discount for dining in and takeaways

The pay is minimum wage.

Job Types: Part-time, Permanent
Part-time hours: 9-12 per week

Salary: From £5.00 per hour

Benefits:

• Discounted or free food
• Employee discount
• On-site parking

Schedule:

• Every weekend
• Holidays
• Monday to Friday
• Night shift
• Overtime
• Weekend availability

Supplemental pay types:

• Tips

Work Location: One location

Expected start date: 19/03/2023