food and beverage manager Seaham, England
Job description
Role: Food & Beverage Assistant
Location: Seaham Hall, County Durham
Resort information: https://www.seaham-hall.co.uk/
Salary: Above minimum wage to be discussed at interview
Hours: Full & Part Time available, including weekends & bank holidays.
Relationships: General Manager, Kitchen team, Food & Beverage team
Our Mission: ‘Create the ultimate in Northern hospitality captivating the most memorable guest experiences. Human Connection, Personal Experience, Brand Evolution and Location pitch us at the top level of personal hospitality’
Our Motto: ‘Emotive Hospitality at our Core’
We are looking to expand our current team in The Ozone and are offering full and part time hours.
Do you have a can-do attitude?
Are you passionate about hospitality?
Are you customer focused and can consistently deliver excellent customer service in a fast-paced environment with a friendly attitude
The ideal candidate
- Being a 'multi-skilled' individual who has previous hospitality experience (bar/restaurant/reception) - minimum x1 year
- Have excellent customer service and communication skills
- Attention to detail to ensure the 5-star standard of service is delivered consistently
- Knowledge of Simphony software is advantageous
- Ability to effectively interact with management, team members and guests in a professional manner
- Be a team player as well as an individual worker
- Must have transport
- To provide attentive service during the meal and watch for special requests.
- To assist in the general cleaning of your working areas.
- To take every opportunity to upsell – desserts, starters, drinks etc.
- To attend work consistently well groomed, in uniform
- Be willing to attend training and gain an understanding of the menu to be able to offer guidance and recommendations to guests
Benefits
- In house training provided as part of your induction
- For the right candidate progression opportunities are available
- Fun and dynamic team environment
- Reward and recognition scheme, including Hospitality Rewards and a share of monthly service charge based on hours worked
- Inclusion in charity events and fundraising
- Workplace wellness programme
- Be part of our Sustainable Team scheme, prioritising people and planet
- Up to 20% team member discount off gift vouchers and spa experiences
- Competitive Salary
- Work based pension scheme subject to criteria
- Uniform provided
- Exciting opportunity to be a part of the growing business with the expansion of our estate to include self-catering lodges, chance to be part of an award-winning business with many accolades including gold winner at the North East England Tourism Awards 2020 and 2022, gold winner of Small Hotel of The Year 2022 with Visit England, Team of the Year with the Boutique Hotelier Awards and a finalist in The Cateys 2020 for Independent Hotel of The Year
If you're ready for the challenge and have the skills, talent and experience then we want to hear from you today!
