Finance Officer - Assessments Nuneaton, England
Job description
About Us
We are the Financial Assessment & Benefits Advice team based in Kings House, Bedworth. This is a busy team undertaking financial assessments to calculate charges for customers receiving care services following council policies and Government guidance. In addition, we provide welfare benefits advice and information to customers, helping them to maximise their income and be aware of help available
About the Role
We are looking for a Finance Officer to join us. You will be part of a busy team calculating care charges based on Government guidance, regulations and Council policies as well as providing advice and information in relation to charges. The role also involves verifying customer financial information, interpreting, and implementing guidance and policies to correctly calculate charges for care services, provide explanations to customers verbally and in writing as well as dealing with disputes and queries related to financial assessments.
Key Requirements
As you will be working with a variety of stakeholders, it is important you have strong analytical and communication skills, both written and verbal. You need to be able to work on your own initiative as well as collaboratively with customers, families, colleagues, and other representatives. You will have the ability to work to deadlines, sometimes under pressure, whilst always maintaining accuracy, composure, and your professional manner. You will be used to interpreting sometimes complex information, following regulations, making decisions, and providing consistent and clear explanations to justify decision making. Experience using computer systems to input and obtain information is essential as well as experience using, and knowledge of word processing software and spreadsheets. Knowledge of welfare benefits and/or social care services is useful although training can be provided.
For the full Job Description and Person Specification please click the link here.
This organisation is committed to safeguarding and promoting the welfare of children and young people and adults and expects all staff and volunteers to share this commitment.
Why WCC?
Agile:
We’re not rigid in the way we work. We’re flexible and know there are many ways to do a job well. We understand that people work differently so we ensure that you can work and grow in a way that suits you. Agile working is just one of the many benefits we offer.
Benefits:
We know our employees want to do the best job possible, so we believe in properly rewarding you for your hard work and commitment:
- LGPS (Local Government Pension Scheme)
- Generous Holiday allowance
- Employee benefits scheme
- Health & Wellbeing support
- Enhanced Maternity & Paternity leave
Find out more about our benefits!
https://www.warwickshire.gov.uk/benefits
Opportunity:
At WCC, the breadth of roles here means you can shape your own career, whether that’s becoming the best at what you do, progressing with your strengths and ambition, or exploring interests in other areas within the Council, you’ll grow into who you want to be. Develop the career you want. Learn different skills. There is nothing stopping you from going a long way here and personally contributing to the county’s success.
The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is Required. You must be able to speak and provide advice in accurate spoken English to the public.
Additional Information
For further information about the role please contact Darren McCafferty Email: [email protected]
Closing Date: Monday, 20th March 2023
To apply for this vacancy please click on the 'Apply' button.
Our method of application is online, please note, CV’s should not been submitted unless asked to do so.
If you are unable to apply using the 'Apply' button please contact the Recruitment Centre on [email protected] including your contact details and any relevant screenshots.
You will be notified of our shortlisting decision via email, so please check your email on a regular basis after submitting your application.
As part of being a Disability Confident employer we guarantee to interview anyone with a disability whose application meets the minimum criteria for the post. By ‘minimum criteria’ we mean that you must provide us with evidence in your application form which demonstrates that you generally meet the level of competence required for each competence, as well as meeting any of the qualifications, skills or experience defined as essential in the person specification.
Should you require application forms in an alternative format / language or any adjustments to be made throughout the application process or upon appointment, please contact [email protected] and we will make every effort to meet your specific requirements.
Warwickshire County Council (WCC) is committed to equality of opportunity for all employees and is keen to address areas of under representation in its workforce, this is because we really understand the importance of different voices, experiences, perspectives, and backgrounds within our workforce. Therefore, we strongly encourage applications from members of underrepresented groups. WCC has a number of staff network groups which provide peer support and safe spaces for employees who hold these and other identities. See more.
