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Hi! we're cinch, a fresh kind of service that makes life easier for motorists. We know what drivers want, so we’ve ripped up the rule book to make sure they get it, faff-free!

Our mission – We are on a mission to transform the car owning experience and we are removing the faff from buying and changing cars, giving customers more choice, flexibility, transparency, convenience, and peace of mind.

You – So, do you have a faff-free filter? Do you want to work in an energetic team, with open-mindedness and passion? We're looking for people who are agile, full of ideas and want to challenge the norm.

Location: We have offices in London, Manchester, Bedford and Hook. Most of our Product & Engineering teams are based in Manchester but we are actively expanding our presence outside of Manchester. We welcome applicants from across the UK who can work in a hybrid model. This hybrid working model will expect employees to spend a few days a month in the office alongside colleagues, while the others can work from home. You’ll typically have a base office, which is the one that is closest to you.

Building the right workplace: Feel you would be good for this job but don’t meet every single requirement? We know some people can be put off applying for roles unless they can tick every point on the job description. We want to build an inclusive and authentic workplace, so if you’re excited about this role but your experience doesn’t perfectly align, we encourage you to apply anyway. You might just be who we’re looking for.

What you’ll be working on

• Working within one of our product tribes, you'll be part of a squad that transforms the traditional thinking of how a car is sold today and build tools that are easy to work with
• Collaborate with the Product Owner and Engineering team to identify and undertake areas of analysis needed to deliver upcoming items on the squad's roadmap
• Understand user needs and the 'why' behind the 'what' to help provide context to the whole squad so they can deliver the right thing
• Support the squad in ensuring delivery of the roadmap. This involves understanding of the domain, 3rd parties APIs, and internal systems
• Creating user stories, high level user journey, process flow and product documentation to help frame the problem
• Use analytics data and first-hand research to understand user behaviours and inform product and design improvements.

Thing’s we look for in you

• You have strong facilitation skills and are comfortable running workshops
• You have strong problem-solving skills breaking down complex scenarios into something meaningful for your team
• You've got a strong agile background; you may have come from more traditional environment, but you'll be fully bought into modern practices
• Your communication skills are great, and you thrive on building relationships with stakeholders and squad members
• A data driven mentality, you're comfortable validating assumptions with data and changing course were necessary.
• Passion above all else, you don't always have the answers, but you know how to get them.
• Experience of different business and system analysis techniques, including Service Design is beneficial but not crucial

What you’ll get in return

• Annual bonus
• 25 days holiday a year plus bank holidays
• Stakeholder pension
• Health insurance
• Employee discount and reward scheme
• Flexible home working with some days a month in the office
• Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.