Job description
Overview and what we offer
- Monday - Friday 37.5hrs
- Refer a friend for £1000 bonus which is unlimited!
- Extra earning potential with Incentive Scheme
- Generous holiday entitlement
- Staff Awards
- Hotel and airline discounts
- Discounts on sporting events and tickets
- Exclusive discounts for mobile phone providers, designers, retailers, days out, gym memberships and much more
- Employee Assistance Programme
- OUR COMPANY CULTURE IS..... Bright, Energetic, Fast Paced and Rewarding, where we PROVIDE you with the opportunity for that brighter FUTURE!
- At Clarity we not only listen, we adapt and we deliver
Who are we?
Clarity Business Travel
A top 10 UK-based Travel Management Company which is part of The Portman Travel Group click here to view our LinkedIn Careers Page
and includes Brighter Event, Elegant Resorts, If Only and Destination Sports Group
With over 60 years’ experience, we are backed by the brightest people, and industry leading technology.
As the business travel experts, we combine state-of-the-art automation with exceptional customer service delivering customer satisfaction scores of over 98%. Our attention to detail and duty of care is unrivalled and allows Clarity to provide successful travel programmes in several key sectors including Energy and Marine, Sports & Recreation, Construction and Government.
Clarity promotes a sustainable approach to business travel and by 2030 will be carbon neutral.
We know this has become really important to the people who work with us and you as a candidate, you can read more here on how CLICK HERE to see how we’ll get there,
Purpose of the role
Our Finance Assistants provide support across the finance operations team - working across the billing, accounts payable, accounts receivables and treasury functions. This role is a great opportunity for experience across the different functions where required, working closely with other members of the finance team, as well as customers and suppliers where necessary, to ensure that all billing processes are performed efficiently and effectively, to assist in our hotel commission collection, supplier payments, customer billing, cash collection, cash allocation and payments, bank reconciliation and more. Experience of finance operations procedures and accounting principles would be good, but training will be provided.
Duties
- Providing copy invoices to customers.
- Reconciling customer accounts and helping to resolve any discrepancies.
- Work with customers to help resolve any issues related to invoices or payments.
- Processing rail refunds.
- Where we haven’t received an invoice form a supplier, contact the supplier for a copy invoice.
- Reconcile credit card statements back to supplier invoice to ensure charges match expected booking spend.
- Process refund of charges where the refunds cannot be processed automatically in the booking systems.
Essential
- Have good Excel skills, for example, maintaining spreadsheets, updating data
- Have a willingness to develop new skills
- Be a good communicator
- Have great customer service skills
- Be able to learn quickly and adapt to (sometimes complex) in-house systems
- Have the ability to work to deadlines and prioritise workload
- Be organised with a methodical approach
- Be self-motivated, proactive with a tenacious, professional approach to chasing payments
- Have an honest and discreet attitude when dealing with company accounts
- Work as part of a team and communicate with management
- Have a positive and proactive attitude
- Be able to follow company policies and procedures