executive director delivery manager Chicago, IL
Job description
Are you are a strategic thinker, passionate about leading and delivering solutions to clients? You have found the right team.
As a Receivables Product Delivery - Executive Director in Commercial Banking Solutions, you will be responsible for managing the payments business end to end. This will include P&L management, creating and executing the strategy for the business, partnering with various constituencies, driving new revenues and sales growth, managing risk and regulatory matters and managing a staff located in disperse geographic locations.
Job Responsibilities:
- Defining and managing the CB product strategy and delivery, across strategic business segments for Wholesale Lockbox product
- Representing CB client interests as a product liaison with the Corporate and Investment Banking organizations to develop future-state product roadmaps
- Segmenting the portfolio and analyzing product usage / trends across the CB client base to identify areas of opportunity and vulnerability
- Coordinating and prioritizing product input on CB investment process via input from Clients, Product Solutions Specialists, TMOs, and Bankers
- Refining and re-engineering end-to-end process for product delivery, and implementing change with cross-functional teams and stakeholders
- Assisting in managing broader CB Solutions product strategy to support requirements across industries and client segments
- Reviewing the end-to-end product implementation process and identifying and executing areas of improvement
- Developing close relationships and alignment with Product Management counterparts in Corporate and Investment Banking
- Partnering with the Change Readiness team to manage the impact and readiness of value proposition enhancements and product changes to CB clients, TS Sales, Bankers, Service and Implementation
- Partnering with CB revenue management to determine pricing strategy and governance
- Collaborating with Risk, Legal, Compliance, Marketing, KYC, and Finance as needed while supporting all control initiatives
- Leveraging expert knowledge of technologies and solutions to drive a receivables approach that marries the firm’s payment products
- Developing content that supports the value proposition for delivery through training, marketing, communications, process & procedures and standardized proposal content
- Partnering to develop content that highlights receivables value proposition
- Facilitating execution of internal collateral, marketing material, and communications to support cross-functional teams in product delivery
- Helping quantify the value we can deliver through operational processes and working capital improvement
Required Qualifications, Capabilities and Skills
- Minimum 5-7 years of relevant banking experience with experience in Receivables; strong preference for additional experience traditional treasury management payment products
- Demonstrated leadership experience with multiple cross-functional teams including Product, Operations, Service, Sales, Marketing and across management levels on simultaneous project
- Strategic thinker that combines structured approach, strong analytical skills and creative problem solving - turning analysis into actionable insights and plans
- Entrepreneurial and a self-starter, with ability to deliver results within condensed timeframes
- Strong project management skills; well-organized, ability to manage multiple projects
- Strong written + verbal communication, leadership, and diplomacy skills to work cross-organizationally to influence others, drive results/change and implement projects/processes on simultaneous projects
- Thrives in a dynamic and fast paced environment, and able to manage multiple concurrent initiatives with different delivery dates
- Ability to translate product vision into phased design requirements followed by execution of a go to market product launch
- Sales enablement experience with bringing new product capabilities to market and supporting sales education
- Segmenting, tracking and analyzing client product usage, profitability, risk profiles and pipeline development
- Advanced Excel and Access skill required
Location: Chicago, Plano, San Francisco, Palo Alto, Tempe, or Tampa,
Travel: Minimal travel required
ABOUT USJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm’s current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm’s vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
ABOUT THE TEAM
