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About Crowe

Crowe is a leading national audit, tax, advisory and risk firm with global reach and local expertise. We are an independent member of Crowe Global, one of the top 10 accounting networks in the world, with access to more than 40,000 people in more than 150 countries and across more than 700 offices globally.

We pride ourselves on looking after our people, whether you’re working in corporate tax, statutory audit or you’re a marketing or HR specialist - at Crowe we invest in our people to help them be the best they can be.

We understand that it is often the culture and values of a firm that are most important when looking for a new workplace, that’s why at Crowe our people-focused culture means we value new ideas and innovation, and welcome people who are committed to making a difference by delivering excellent services to our people, clients and communities.

Overview

As an Executive Assistant in the Professionals & Private Client (PPC) Team you will be given the opportunity to join a growing team that prides itself on delivery quality service to client. The role will involve supporting the team and in particular, Partners, Directors and Managers who work with a variety of individuals, businesses and professional practice firms.

You’ll be someone who can work pro-actively, managing your own tasks, but you’ll also be confident collaborating with others, communicating regularly with Partners, Directors, Managers and support teams to enable us to serve our clients effectively. You’ll be encouraged to identify and draw attention to opportunities for enhancing our delivery and efficiency and supporting the team to deliver to our clients.

Key Responsibilities

The role will require the individual to:

• Provide an exceptional standard of secretarial and administrative support to the Partners, Directors & wider PPC Team.
• Develop strong professional relationships with internal teams, clients and contacts.
• Be a self-motivated, resourceful problem solver, proactive, accountable and responsible for your own workload.
• Take a proactive approach and be able to prioritise and manage high volumes of work.
• Demonstrate a high level of attention to detail to deliver accuracy in outputs.
• Utilise internal and external networks to help solve problems and devise effective solutions.
• Excellent communicator, able to build and maintain collaborative working relations with all colleagues, contacts, clients and their secretaries and assistants where appropriate to the role.
• Exercise confidentiality, discretion and personal sensitivity in all aspects of the role.

As an Executive Assistant (EA) reporting directly to the Partners and working closely with other members of the team, you will be expected to:

• Develop strong, trusting and credible working relationships with senior people on engagements, and other key business stakeholders where applicable.
• Project manage and prioritise the completion of tasks to enable deadlines to be met.
• Manage diaries, using initiative to anticipate and resolve any conflicts which may include sensitivity to personal diary arrangements.
• Book travel arrangements, ensuring efficient use of time and minimal expenditure.
• Arrange meetings, internally and externally, including Microsoft Teams calls.
• Screen and direct phone calls and distribute correspondence promptly.
• Action emails and manage inbox as required by Partners, this may include assisting with client liaison on behalf of Partners & the wider Team, where you will be required to take ownership of enquires, resolving or forwarding as appropriate.
• Draft letters and reports from template documents.
• Format information for internal and external communication - memos, emails, presentations and reports and ensuring production of high-quality accurate documents in line with Crowe brand templates.
• Organise and assist at a range of internal and external events & liaise with our marketing people.
• Update information on CRM as required.
• Deliver a consistently high standard of EA duties as required e.g. timesheets, expenses, post, stationery/IT requesting/ordering.
• Raise invoices on instruction from the team and despatch to clients when required.
• Undertake other duties and responsibilities that may be reasonably required and support other people/teams when business needs dictate e.g. reception/switchboard cover.
• Attend relevant team events and training.
• Be motivated to seek continuous professional development opportunities in order to enhance and acquire knowledge, skills and expertise.

Personal specification

• Experience gained from working in a medium/large fast-paced corporate environment preferred.
• Previous experience of working in an audit/financial services firm would be preferential but not necessary.
• Intermediate to advanced skills in Microsoft Word, PowerPoint, Excel, Outlook & Teams.
• Ability to work with minimal supervision and guidance.
• Efficient organisational skills, with a very high degree of accuracy and an ability to prioritise a conflicting workload.
• Minute taking/shorthand advantageous.
• Flexibility required to work outside of normal office hours when circumstances arise.

Why choose Crowe?

Crowe is where talented people can realise their potential, are successful and enjoy what they do by making a positive difference to our clients, communities and each other.

Our vision is to be recognised as essential to the future success of our clients by helping them to answer tomorrow’s questions, and make smart decisions that have lasting value through the highest quality audit, tax, advisory and risk services.

We offer you an opportunity to continue your career and work for a firm that offers stability and knowledge. In addition you can work alongside experienced professionals who put the client at the heart of everything they do.

At Crowe, you will find the expertise, the resources and, above all, the commitment to help you build a satisfying and rewarding career. In return we can offer you continued career development, highly competitive salaries and flexible benefits. Plus an opportunity to work for a firm that truly values its people.

Crowe is committed to equal opportunity and diversity in recruitment and employment. We value the differences that a diverse workforce brings to our organisation and believe that diversity and inclusivity are key drivers of effectiveness and in providing our clients with a quality service.

Entry and progression within the firm is determined solely by the application of objective criteria, personal performance and merit.

We want to create the best environment for our staff to thrive. We recognise the importance of offering a flexible approach to our working environment and we would be happy to discuss with you further.