Everyday Banking - Technology Platform Director London, England
Lloyds Banking Group
Full Time
London, England
50000 - 67000 GBP ANNUAL Today
Job description
End Date
Thursday 31 August 2023Agile Working Options
Job Description
The Everyday Banking Platform Technology Lead is responsible for managing technology teams across Banking, Savings, and Card Services products. They will be responsible for providing a market leading customer experience via the servicing of Debit and Credit cards via multiple channels. These teams work across a broad range of technical disciplines and systems including full stack web development, various database platforms and mainframe processing platforms. In general, the technicians work within feature teams to provide skills in the areas of software engineering, devops and run/support.
The purpose of this role is to, together with the Business Platform Lead; assume joint accountability for the platform’s ownership, leadership, development, end-to-end capability and costs, including technology risk and resilience. Joint accountability also includes business and technology
Run/Change objectives and risks along with a shared responsibility for investment as part of the P&L,
with culture and behaviour the critical unlock for joint accountability to succeed.
Key accountabilities
- Accountable for a team of Technical Platform Leads.
- Set the vision, a clear mandate and strategic roadmap for the Platform technology activities to demonstrate value and to nurture quality of technical delivery.
- Advises the portfolio of investment to achieve transformation of services and propositions in alignment with Group technology strategy.
- Being responsible for the successful delivery and maintenance of the core technology agenda, providing strategic direction and oversight of Customer Journeys.
- Drives resilience, simplification, modernisation and use of new technologies to build agility through the architecture.
- Works closely with the Business Platform lead to prioritise system improvements alongside the delivery of product features, driving high quality change delivery.
- Understands Systems Thinking and Service Design to mitigate reactive solutions that leads to further technical debt.
- Is responsible for third party and internal IT providers including management of significant investment and BAU budgets
- Builds and embeds a strong culture that lives the Group values. Is a role model and leads using Group behaviours.
- Attracts, develops and retains engineering talent actively.
- Drives a culture of learning and continuous improvement motivated by Engineering excellence and plays a lead role in supporting Engineering Chapters, guilds and community activities.
Experience
- Outstanding leadership skills with a passion for team development; allowing colleagues to develop in different/new technologies and mature in ways of working, resulting in a successful team.
- Extensive experience and technical engineering knowledge and implementation of a broad range of platforms, including cloud.
- A shown awareness of the use of flow metrics to reduce teams work in progress and improvement time to market.
- Are technology agnostic and willing to adapt their approach in pursuit of the best solution; enables via an excellent knowledge and understanding of multiple engineering & software design solutions.
- Confirmed track record of engaging and influencing multiple internal and external stakeholders to ensure key business decisions and priorities are progressed.
- Understanding of the regulatory environment in which we operate in order to identify, supervise and mitigate commercial risks
- Detailed knowledge of the UK personal financial services market, technology landscape, ideally in the Everyday Banking domain
Together we make it possible!
In return for your expertise, you'll enjoy our total dedication to your ongoing personal and professional development. We'll help you perform at your best today, so you can fulfil all your potential in the future.
Lloyds Banking Group is committed to building a workforce which reflects the diversity of the customers and communities we serve, and to building an inclusive environment where all our colleagues can be themselves and succeed on merit. We're an equal opportunity employer and deeply value diversity within our organisation.
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
